Anyavee Tubkaek Beach Resort

Lovely location and only a small journey to Aonang. Hotel needs a little bit of redecoration but didn’t affect holiday. We had a room with sea view and swim up pool. Heaven

We recently stayed at Anyavee Tubkaek Beach Resort in Krabi, expecting a relaxing and memorable experience, especially since we were celebrating our anniversary. Unfortunately, what we encountered was the complete opposite.

Prior to arrival, I had emailed the resort informing them about our anniversary and requested if they could arrange something small to make the occasion special. Not only was there no arrangement, but there wasn’t even a basic acknowledgment of the email during check-in. It set the tone for what was to follow.

We arrived at 4:00 PM, well past the standard check-in time, yet our room was still not ready. After waiting, we were finally given a room — Room 712 — located in a far corner, with a disappointing view of a wall. It felt like one of the worst allocations possible, especially considering the occasion.

To add to this, we were charged an additional 700 THB for our 5-year-old child’s breakfast for two nights, despite not requesting or using any extra bed. The policy of charging for a child just above four years old, even without additional bedding, felt unreasonable and not aligned with common international hospitality standards.

The issues didn’t stop there: • Cleanliness was extremely poor. The pool connected to our pool-access room was dirty, with visible algae, hair strands, and an overall lack of maintenance. • The room itself had spider webs, and the toilet seat was chipped, reflecting very poor upkeep. • Service was painfully slow and inefficient. Simple requests were either not understood or ignored. We had to call 8–10 times just to get salt sent to the room, which is a very basic request. • At the restaurant, we were served drinking water with a mosquito inside, which is completely unacceptable from a hygiene standpoint. • Basic food customization requests, like adding extra fries with a burger, were outright refused without any flexibility or willingness to accommodate guests.

What was most disappointing was the complete lack of responsiveness from the management. I had requested to meet the resort manager regarding the additional charges for our child, but despite waiting for hours, there was no follow-up or acknowledgment.

Overall, this stay was a frustrating experience marked by poor service, lack of cleanliness, rigid policies, and an absence of basic hospitality. It’s hard to justify the price paid for such substandard conditions.

We would strongly advise travelers to reconsider before booking this property. There are far better options in Krabi that actually understand the meaning of hospitality.