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- Wyndham Grand Cancun Resort and Villas
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Wyndham Grand Cancun Resort and Villas
Mexico, North America
Cancun
On the East Coast of the Yucatan Peninsula on Cancun Islands 12 mile stretch of powdery white sands Wyndham Grand Cancún is located directly on the beach about halfway down on the Caribbean side of the Cancun Island. Wyndham Grandi is close to all activities yet removed from the hustle and bustle of Punta Cancun. Just 15 minutes from the Cancun International Airport we are within walking distance to water sports and the islands newest golf course.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent14,466 reviews
Excellent
67%
Very Good
19%
Average
7%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Excellent
Another excellent family vacation! After trying lots of hotels in Cancun, The Wynham Grand is a clear winner for a family vacation. We have stayed in this hotel four times. The age range of our group of ten people this year = 6years - 70 years old and there is something for everyone e.g we celebrated a 70th birthday, wedding vow renewals and family time that was long over due.
As soon as you step out of your transfer/taxi, before you even enter the hotel itself you are greeted with a warm welcome. Your lugguage is taken care off in an effortless fashion.
Check in is efficient and this hotel is great value for money BUT the superstars are the bartenders at the Lobby Bar; Orlando and Francisco are AMAZING. They can make any cocktail you can think off and they made everyone feel welcome including my 6 year old daugter who loved her mocktails!
Each staff member was truly amazing at making guests feel welcome. I have to give a shout out to Wilfredo, Sergio, Berlin, Oliver Estaban and Jesus. Their dedication, professionlism and overall communication was excellent.
If you are planning a family vacation, look no further than this hotel. The staff truly make it along with excellent restaurants pools and direct beach access including a beach bar and restaurant.
Final recommendation: If you have kids you can utilize the kids club: Shout out to Daniella and Co. They run an evening kids club one night a week at zero cost, so you can catch a romantic dinner while watching the sun set drinking one of the best cocktails you have ever had!
Ok time
The staff that service you are great like RENE at the vista restaurant and the sushi bar ,the lobby bar ,but the front desk receptionist need to better on information customer,and not just saying look at the app
SPA totally worth it!
From the moment I walked in, I knew I was in great hands. Marcia made the entire experience exceptional. She patiently explained all the spa services, answered every question with a genuine smile, and helped me choose a 50-minute relaxing massage. She also suggested arriving 30 minutes early to enjoy the steam room, which was the perfect way to start.
When I arrived, the spa was peaceful, beautifully maintained, and had such a calming atmosphere. Marcia welcomed me again, gave me a tour of the facilities, showed me my locker, and made me feel comfortable from the very beginning. Her kindness, professionalism, and amazing personality truly stood out.
The massage with Liliana was simply magical. She helped release so much tension, and I left feeling completely relaxed and refreshed. That night, I slept like a baby—the best sleep I had during my vacation!
I highly recommend this spa to anyone visiting. It is the perfect way to complement your vacation, and every minute was absolutely worth it. Thank you, Marcia and Liliana, for such a wonderful and memorable experience!
Friendly, hospitable, and genuine staff with excellent cadence
Sergio and José Luis provided exceptional service. They were able to seat us promptly, allowing my partners and me ample time to discuss our plans in detail. Their situational awareness and timely service were instrumental in ensuring a seamless experience.
I appreciate a fast-paced environment and individuals who understand when to slow down. José Luis and Sergio exemplify this skill, executing it flawlessly.
I highly recommend this restaurant. It stands out as the best we've tried thus far. The service and hospitality were genuinely and authentically felt.
Having traveled from New York, I would not consider dining elsewhere in the future or staying anywhere else but Wyndham. This establishment is the epitome of excellence.
Wyndham grand Cancun
The best experience while it’s food , pool or the staff, great place to stay for family
