- Mexico Holidays
- Cancun
- The Westin Lagunamar Ocean Resort and Villas
1/86
View 85 Photos
The Westin Lagunamar Ocean Resort and Villas
Mexico, North America
Cancun
Perfectly positioned for access to beautiful beaches, waterfront restaurants, shopping malls, golf courses, and some of Mexico's best underwater diving sites, Cancun is a modern paradise-a place for adventures into the past and present. Must be 18 years of age to check-in.
Este resort captivador esta localizado entre ruinas Mayas y playas de arenas blancas. Si deseas la tranquila elegancia del spa, las aguas cristalinas del Caribe o ir de compra en el centro comercial La Isla, vas a encontrar tu pasion en el Westin Lagunamar Ocan Resort
Todas las villas estan completamente equipadas con cocineta en los Studios y cocina completa en el 1-Bedroom. Contamos con una alberca gigante con tobogan. Todas las villas tienen vista al mar
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Car hire
- Room service
- Laundry service
- Launderette
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent8,020 reviews
Excellent
70%
Very Good
20%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Beautiful Property, Wonderful Staff, But We’ve Outgrown This Style of Vacation
Our family had a great stay at the Westin Lagunamar. The property is beautiful, well-maintained, and the staff were consistently kind, welcoming, and eager to help. Everyone we interacted with made us feel at home.
We especially appreciated having two different pool atmospheres: one geared toward families and another with a livelier vibe. It gave everyone a chance to find their happy place. The drinks were also tasty and refreshing—although I have to admit I could barely taste any alcohol in them!
The location is convenient, and the resort does a great job delivering the polished experience people expect from a large resort.
That said, this trip helped us realize we’ve probably outgrown this style of vacation. The only downside wasn’t the hotel itself, but the broader corporate resort experience where so many interactions can feel like sales pitches or opportunities to upsell you. And personally, traveling all the way to another country only to spend most of the time surrounded by people who look and live just like the folks back home isn’t what I picture as an ideal vacation anymore.
That’s not a criticism of the Westin Lagunamar—they do what they do extremely well. In fact, our positive experience here made us realize we’d prefer to explore smaller towns and more local experiences on future trips to Mexico.
Even so, we’re still a Westin family. We’ve had wonderful experiences with the brand over the years, and we absolutely plan to visit other Westin properties in the future. Our tastes may be evolving, but our appreciation for Westin’s hospitality, service, and quality remains as strong as ever.
If you’re looking for a clean, beautiful resort with excellent staff and a great pool setup, Westin Lagunamar is an excellent choice.
Review by dustbrother109 Chicago, Illinois
A slice of heaven that is minutes to town, but feels like miles away once you walk in the doors
We have fallen in love with the Westin Lagunamar. It is so close to town and amazing restaurants and shopping, while the beach feels like you are miles away from the city. The rooms are super comfortable, and the beds...well, the Westin bed is the best anywhere. We love the convenience of a kitchen and washer and dryer. It makes our stays so much easier. The infinity pool is HUGE, and the gyms are well appointed. We've stayed many other places in Cancun, but have found our home away from home here.
Review by Robert S Idaho Falls, Idaho
First time in Cancún
We visited this wonderful resort on June 15th through the 20th. We were guests of our Friends who are owners of this timeshare resort. Right across the street is La Isla Cancún shopping center. The center has many great shopping and dining options, from expensive to budget friendly. Our Jr suite had an Amazing view. It was wonderful having a washer/dryer in the room. The room was clean and had dishes, utensils and coffee maker. The pools and beach are clean with Absolutely Amazing views of the ocean. Now to the reason for my post. The staff at this resort especially the main pool bar and Viento Bar and Grill are exceptional. I want to personally acknowledge Cesar and Franscico at the pool bar. On my second day there, Cesar had already memorized our names and room number. I always felt great walking into the pool bar and having Cesar welcome me and other guests by name. The banter between him and Franscico was hilarious. Their personalities and their Outstanding service is one of the reasons we will be returning to this resort next time my husband and I visit Cancún. I'd also like to acknowledge the Duna Sports bar team. We had lunch here while we watched the USA World cup game. Our food and service were Amazing! Thank you for a wonderful vacation.
Lipstick on a pig
Be prepared for damp and musty rooms. If you have mold sensitivities I would steer clear. This resort looks great in the lobby and then it goes downhill. The pool police come around about holding chairs yet at 4:30am the whole front row is taken with towels and they sit for hours. That’s allowed, but way back from the pool in the empty areas they come around and badger you. The on site food is mid at best. The taxi prices vary depending on the mood of the drivers. The pool was ok in terms of upkeep which is better than the Westin in St John where it looked like it needed to be completely refurbished. Be prepared to be approached 2-3 times daily about wanting spa treatments. The bedding is very very cheap. The thin blanket on the bed is worn and the one for the couch is the roughest cheap thing I’ve come across. The rooms lack sufficient climate control and the air vent drips from the condensation which is fun. For reference:We are Chairmans level with MVC. We have been to ocean and surf club in aruba(both mid level with ocean being a bit better) but overall our first pick since the weather is better and the food choices are top notch, Ritz in St Thomas is obviously amazing, Westin St. John is great for location and that’s about it, Frenchman’s cove in st Thomas just skip, the new Bahamas location is gross and should not even be operating under the Marriott name. We have a lot to compare this too and it is just not great. Use a hotel where the climate is better controlled and for the money you can get an all inclusive package.
Loved our stay at Westin Lagunamar
This is a massive resort and beautiful! The pools are awesome and very large and they allow floaters . There are numerous lounge chairs, beach access is easy, towels are easy to get from the towel bar and the pool menu food is delicious from Viento. Friendly staff everywhere. We were NOT accosted by anyone including MVC sales agents and no one was pushy about sales for Marriott. There are little vendors on wednesdays near the property. The condos are very nice and the pool bar with swim up is a plus. Loved our stay!
