- Mexico Holidays
- Cancun
- The Royal Islander An All Suites Resort
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The Royal Islander An All Suites Resort
Mexico, North America
Cancun
Boasting a unique location close to the beach, this hotel offers magnificent views over the Caribbean and the Nichupte Lagoon in the vibrant Cancun. Ideal for holidaymakers looking for a sunny beach holiday, this complex offers a peaceful ambience and time-honoured hospitality to guarantee a memorable stay in this luxurious property. Visitors may have the chance to sign up for a round of golf at a nearby golf course or explore ancient Mayan temples at El Rey. The tastefully-decorated villas feature a host of modern amenities and boast breathtaking views over the ocean. Complimentary Wi-Fi internet connection is available for guests' convenience.
Facilities
- Car park
- 24-hour reception
- Wired Internet
- Wi-fi
- Airport Shuttle*
- Room service*
- Launderette*
- Medical service*
- Bicycle hire service
- Multilingual staff
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
Jim and Jen's 2023 trip to the Islander
Fantastic as always, We will badly miss this Royal gem of a resort. We loved the fact that the use of one Royal Resort provided privileges to all the Royal Resorts, Making the All-Inclusive available at all Royal locations would be highly recommended and a great incentive.
Review by JJames55 Hinckley, Ohio
Manager, Joselyn Mosqueda
This review is for the incredible manager Joselyn Mosqueda of Royal Islander. Joselyn was truly the most helpful manager I've ever had the pleasure of dealing with. She was very informative regarding questions I had and diplomatic on reviewing the answers with me whether they were good ones or bad. Taking the time to fully explain some of the programs was important to her as she ensured I understood them completely. She also went above and beyond with accommodating our request for a unit we had exchanged into one that was perfectly suited for my husband who uses a power wheelchair. She ensured our needs were met and even followed up during the week to ensure we had been accommodated well and to see if she could be of further service. She is a top notch manager and you need to keep her on staff at another of our Royal properties as she truly is a person who listens to us members and does whatever she can possibly do (although not always easy) to ensure we get top notch customer/member service. Please keep her on staff.
Loved it!
Beautiful well kept property. Staff is excellent. Food was very good. We came here to live on the beach and in the ocean all day. Gorgeous pool that we never got in. We never left the resort the entire week, and it had everything we needed to completely relax and unwind. Full condo style suite, 1 befroom condo or two with the adjoining lockout bedroom, which is like an additional hotel room. Market on site and 3 restaurants as well as coffee/icecream shop. Beach was well kept as well with ample loungers, chairs, side tables and natural umbrellas. There was a playground set for kids on a side lawn. There was a beach lifeguard on duty until 7pm. This is not an all-inclusive place which we loved. We are not big drinkers, so we saved a lot of money over what all-inclusive fees are these days! Restaurants had a good variety of offerings. The market had almond and coconut milk and fresh fruits and frozen veggies, a variety of items for vegetarians and vegans. Restaurants were great with food allergies and helping people with different diets. The waiters asked about food allergies every time. My husband and I had a great time here. It was quieter than most resorts and very chill. Good spa, I had 2 massages that were very good. Would definitely book here again!
Review by ValerieM996 Panama City Beach, Florida
Great quality family time
We enjoyed our star at the Royal Islander. We can't wait to go back. Great service and nice rooms. Very convenient shuttle service to the other Royal hotels. The breakfast buffet has very good quality and many different options every day.
Review by rgv973 Monterrey, Mexico
Osmar , the best maid in Cancun!
I have stayed at the Royal Islander for the past 30 years. As initially planned, it is sold and closed. I would like to recognize 2 people in particular that normally don’t get too many accolades: Jocelyn Castillo, day manager of the resort and Osmar, longtime maid for building 7 beachfront penthouse units. Jocelyn attention to every detail makes her manager of the year for the Royal Resorts in my opinion. Osmar is the best maid I have ever had. Hopefully I can see these people sometime in the future. Good luck to you both!
