- Mexico Holidays
- Cancun
- Royalton CHIC Cancun
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Royalton CHIC Cancun
Mexico, North America
Cancun
Exclusively located between the Nichupte Lagoon and the Caribbean Sea, Royalton CHIC Cancun offers a vibrant adults-only experience with exceptional service, stylish architecture, incredible food, and curated cocktails for couples, groups, singles, or friends looking to enjoy an All-In Luxury® holiday. This adults-only resort’s stunning white-sand beach and its breathtaking clear turquoise waters are the perfect scenario for you to party your way. Whether you are lounging on the beach, treating yourself at The Royal Spa or dancing in the high-energy foam pool party, you will be surrounded by details that have been carefully crafted to meet your every need. Enjoy the stunning lagoon views from the panoramic elevator as you make your way to Level 18, Cancun’s only rooftop cabana lounge, where the cocktails and music never end. The unlimited à la carte dining will delight your palate like nothing you have ever experienced, transforming your adults-only vacation getaway into an unforgettable sensorial experience.
Facilities
- Distance to entertainment area: 100m
- Wi-fi*
- Local and international calls
- Multilingual staff
- Garden
- Concierge
- Luggage room
- Clothes dryer
- Poolside snack bar
- Show cooking
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent10,425 reviews
Excellent
76%
Very Good
12%
Average
5%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Beach side Birthday
The Royalton chic was amazing ! All the staff really took good care of us. We celebrated my girlfriend’s birthday. We’re upgraded to ocean side the room was very nice. Our butler Arturo was the sweetest super helpful with anything we needed. He made sure we had everything we needed as New Prime members. We can’t wait to come back next time with a group of friends
Great vibes, good food, average rooms
Despite a few issues with the room itself which seemed to be a frequent issue with other travellers, namely the damp smelling a/c and the dreadful shell of the shower and tap water, the hotel staff endeavoured to rectify the situation as best they could. It’s a shame to mark them down as the staff work so hard, but the Royalton really need to get these issues sorted. I would recommend the Buffet restaurant- the choice and quality of the food is very very good, the atmosphere relaxed and the staff are very attentive. There is no added pressure to pay extra for bottles of wine etc and they keep the house drinks flowing nicely. You will find the staff everywhere to be very courteous and attentive. The absolute best thing about the stay were the activities staff, known as the Vibe Team in the hotel. Led by Diego and Hiram, they were incredible at rounding up different guests and getting us interacting with one another with quizzes, volley ball, and Pool games. These ran for most of the day and were done with massive amounts of enthusiasm every day. They deserve a separate review of their own which would merit 5 stars. We also found the guests very friendly, there was always a great atmosphere everywhere and this was definitely helped by interacting over fun games, and the abundance of liquor I’m sure!
Review by 589charlied Shrewsbury, United Kingdom
⭐⭐⭐⭐⭐ An Unforgettable Birthday Celebration at Royalton CHIC Cancun – Exceptional Service!
I recently celebrated my birthday at Royalton CHIC Cancun with my husband, mother, and daughter, and our experience was absolutely wonderful! We stayed in the stunning Diamond Presidential Suite, and from the beautiful accommodations to the impeccable service, our family getaway was truly memorable.
The highlight of our experience was our exceptional butler, Gilberto! He was incredibly knowledgeable, attentive, helpful, personable, and genuinely dedicated to ensuring that our stay was nothing short of amazing. His professionalism, warm personality, and attention to detail were outstanding. Gilberto consistently went above and beyond to make us feel welcomed, comfortable, and well cared for. His exceptional hospitality made my birthday celebration even more enjoyable. He is truly an asset to the Royalton CHIC team!
We also thoroughly enjoyed the Diamond Club amenities, especially the relaxing sauna. Another standout was Yoli, the wonderful bartender in the Diamond Club. Her friendly personality, attentiveness, and excellent service made our visits to the Diamond Club even more enjoyable. She was an absolute pleasure!
Our Diamond Presidential Suite was beautiful, spacious, and luxurious, providing the perfect setting for a special birthday celebration with my family. The accommodations were exceptional, and the level of service throughout our stay exceeded our expectations.
A heartfelt thank-you to Gilberto and Yoli for helping make my birthday celebration so memorable! Their genuine hospitality, professionalism, and dedication to providing exceptional service truly made a difference.
Royalton CHIC Cancun delivered a wonderful combination of luxury, relaxation, and outstanding hospitality. We left with beautiful memories and absolutely plan to return.
Highly recommended, especially the Diamond Club experience!
Review by 464kanikam Houston, Texas
Get the Diamond Club with Butler Service!
You won't be disappointed! My wife, daughter, mother in law, and I went last week to celebrate my wife's birthday. Everything was unimaginably fantastic. Gilberto was the best, most accommodating butler I believe we could have gotten. The Diamond Club check-in process was very smooth. Karla and Yoli in the Diamond Club Lounge kept the wonderful drinks coming!
We are already planning to return! Viva Royalton CHIC Cancun!
Review by Jim M Houston, Texas
Royalton Chic
Donis is the best bartender at the Diamond club swim up bar! Consistent on the drinks!! Also too Alfonso and Ceaser were great butlers and answering all questions!! Guest services weren’t on the same page and telling us different things! Otherwise great vacation and stay in the diamond club swim up bar!
