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  • Mexico Holidays
  • Cancun
  • Park Royal Cancun All Inclusive

Park Royal Cancun All Inclusive

TripAdvisor Review
Mexico, North America
Cancun

The hotel is located in first-line of the beach, and 24 km from the airport. It has 288 comfortable rooms, a Spa and a large beach. It has two restaurants: La Veranda with a beautiful view of the swimming pool, of the gardens and to the main terrace, where you will enjoy the buffet and themed dinners. El Mirador, with a romantic and luxurious atmosphere , with an incomparable Caribbean sunsets. Three bars: Lobby Bar, with a great variety of national and international drinks. The dune, located next to the upper pool, is quiet and cosy. La Langosta, located in the main pool of the hotel. And finally two snacks-bar: The Garden, the favorite place for children with delicious burgers, hot dogs and drinks. And the Patio La Veranda, with delicious light dishes. It also offers a wide variety of activities and watersports such as water aerobics, dance or football on the beach among others. It has two swimming pools and a gym. On the other hand, you can visit the Mayan ruin of Yamil Lu'um, which has access from the hotel. Alternatively, can go to La Isla shopping center, which is across the hotel, in the heart of the hotel zone.

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wi-Fi*
  • Transfer service*
  • Laundry service
  • Launderette*
  • Medical service*
  • Babysitting service*
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.0 Very Good12,363 reviews
Trip Advisor
Excellent
46%
Very Good
27%
Average
14%
Poor
6%
Terrible
7%
Location
Cleanliness
Service
Value
TripAdvisor Review
Lively beach resort with a very authentic Mexican feel

We stayed at the Park Royal Beach Cancun and had a really enjoyable trip. The hotel sits right on the beach, with great sand, and as the sun goes down there’s a fire breather show on the sand, which was a fun touch.

Pool & bars: There’s a bar in the pool plus a separate drinks-only bar close by, so you’re never far from a drink. The entertainment team keeps the main pool lively with volleyball, music games and more, and everyone gets involved. It’s a great family vibe.

Food & drink: The snack bar was a highlight, with nacho chilli beef and all the trimmings. The restaurants are probably more of a 3.5 star for me. There isn’t the range of food I’ve seen elsewhere, but it was nice all the same.

Towels: Towels are free and can be swapped every day at the towel hut for the pool and beach.

Atmosphere & location: I didn’t hear another English voice the whole time we were there, so it feels very Mexican, which was lovely to be wrapped up in. The hotel is set among leafy trees and is pretty clean, and the staff were nice. There’s also a shopping centre right on the doorstep with everything from high-end shops to the basics.

Entertainment: Evening entertainment isn’t up to the standard you’d find elsewhere and feels a bit like an afterthought, judging it against American and European holiday destinations. There are some nice shows, but it’s lower key. There is a Mexican neon party one night that was fun and there are stalls nightly within the grounds to purchase fun souvenirs.

Trips: Excursions organised through the hotel, including nature reserves and swimming with dolphins, were all great. Let the rep know you don’t speak Spanish, as everyone else on the trip does.

Rooms: We booked a large suite with a separate lounge and sitting area, which was nice.

Verdict: A fun, family-friendly resort with a real local flavour. Not quite perfect, but well worth considering. Budget considered.

Rating: 3.9/5, maybe a 4/5 just.

Review by DoAllYouCan Nottingham, United Kingdom
TripAdvisor Review
Best waiter in the resort.

This is the second time I come to this resort and had the pleasure of being served by Fulgencio. He is a great waiter his customer service is one of a kind I was here last year came with my mother, and on the second time we were served by him he remember all of our dreams and brought . to the table even before we order anything he pays attention on what we might and disliked. Incredible enough when I came this time he remember that I had come last year and asked me if the other two people that were with last year were here. He remembered that I had come with my mother and my brother last year they turned around. I was here with my niece. He is the type of person that takes the time to get to know what you like and knows what’s the best pay to recommend for you and your party. I highly recommend that if anybody is planning, I’m coming to this resort they take their time to ask to be seated in one of his stations you will not regret it.

TripAdvisor Review
old hotel

hotel rooms needs renovation, leaking water from ceiling, it’s horrible. Towels are not soft, too rough. Bed sheets had stains, bed not comforting, it’s hard. Can even get a good sleep, back pains when you wake up. The food tastes so terrible. and salty! When we came, fridge was empty and it took a long time to be replenished,?and we stayed at the presidential suite?? No entertainment, it’s under renovation, overall it’s not a good stay at all. 2 restaurants only and no other food to choose from and snacks looks horrible to eat!

TripAdvisor Review
loved

loved my time here!! make sure to ask for carmen she is so nice and will take great care of you!!

TripAdvisor Review
amazing

great service!! very attentive and very nice people especially carmen she took great care of us!! food was delicious.

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