Oleo Cancun Playa

Don’t make the same mistake my family and I did . -inoperable old elevators that made it very difficult to get up to the 7th floor -promises of the beautiful all inclusive ÓLEO below is a joke- the food, amenities, staff and everything at that hotel is bad -promises of top shelf food and alcohol are a lie -best think is Smirnoff and if you pay extra it also gets you Jack Daniel’s - disgusting -scary stairs under construction with constant wet cement -power surges in the hotel where they would lose power for hours on end -leaking faucets and sinks that created puddles in the rooms -fumes coming in from the vents -flooded showers that would not drain -rude staff at the front desk -lifeguards never on duty and left a guest laying in the sand intoxicated for multiple hours without help and she was about to get washed up by the ocean

This is a smaller hotel with 3 restaurants, pool, pool bar and gym. We've been coming for 20 years. The staff is great, special shout out to Francisco, Shayla, Rodriguez, Charlie and Enrique and Gerry. Everyone goes above and beyond. For the price point, the food is reasonable, for more luxurious options you can book the sushi restaurant or the sit down seaside restaurants. Its generally clean, but its an older hotel, often things require maintenance. They are prompt about it and things get fixed promptly but often minor annoyances. Other than that, we love the place and come back every year. The beach is fantastic and zero sargasso.

Fransisco the waiter and pool bar employee best employee out there helped us everyday. Very kind always got a smile on his face. Make sure you find Francisco he will make your trip 10x better just by being accompanied by him.