Occidental Costa Cancun

The guacamole class was really good!

I was very disappointed with my stay at this resort. The food was consistently subpar, with very few enjoyable options. The drinks tasted watered down, making the all-inclusive experience feel like a poor value. There was little to no nightly entertainment, and there were very few activities offered during the day or evening. The resort lacked any real atmosphere, making it feel boring and uneventful. Overall, the experience did not meet my expectations, and I would not choose to stay here again or recommend it to others

The beach area is very small, you can’t swim if you wanted to. It’s next to the ferry ⛴️ terminal where all that smell of fuel and residue contaminates the ocean. The personal in the restaurants are very nice, but I can’t say the same for some of the other staff personally in the front desks. The rooms are ok, not great cleaning by the personal. The food was not great, the pasta in the Italian restaurant is not fresh, too much sauce on the pasta dishes, you can’t even taste what you are eating with the amount of sauce they put. The pizzas are terrible, the chicken fajitas in the Mexican restaurant, the meat is not well seasoned. Has no taste to it. Most of the food in the buffet restaurant was typical Mexican food. I get it we are in Mexico 🇲🇽 but I have stayed at other hotels in Mexico where the buffet is a mixture of everything. Where the variety of food was top quality and very tasty. The evening shows they present every night not interesting or lively as other places. The personal that does these shows are young adults, I would assume college students or within that age group. They also, harass you daily to book excursions with through them when they charge double the price then if you do through Viator. Unfortunately, I enjoyed my time in Cancun, doing the excursions I did through Viator. But would never stay at this hotel again. Also, the day Mexico was playing England the whole hotel was attentive and no shows going on during this soccer fifa tournament, but when it was USA’s turn to play they were so rude to the people seated by the lobby bar watching the game. They had shows going on and wanting people to participate in karaoke 🎤. Very rude and disrespectful. Again would never stay here again. Nor would I recommend to anyone.