- Mexico Holidays
- Cancun
- Nyx Cancun
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Nyx Cancun
Mexico, North America
Cancun
Located on a 22.5 km stretch of pristine beachfront in Cancun's hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.
New restaurant Tacos Villanos, where you can find a great variety of tacos and special cocktails designed for your delight. Not included in the all inclusive package, special guest discount.
Facilities
- Billiards*
- Beauty salon
- Spa treatments*
- Massage*
- Sun loungers
- Outdoor freshwater pool
- Show cooking
- Poolside snack bar
- Clothes dryer
- Luggage room
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent13,953 reviews
Excellent
68%
Very Good
18%
Average
7%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Mid. Reviews online are not real. Spend the extra and stay somewhere else. I’m
Buffet was cold and not fresh. They don’t have food warmers. They just set it on the buffet. Italian restaurant tasted like bland cafeteria food. Sushi bar was decent. Taco restaurant was the best one there, but not included. Actually, there were a lot of items not included in the all inclusive there were quite a bit of restrictions which they don’t state until you get there. They also don’t state dress code requirements so go prepared if you choose to go here which I recommend that you don’t. We ordered fresh coconut and pineapple drinks and they told us they were out, but then turned around and served a lady after us one? Odd. Also, someone drowned when we got there in the ocean while there were red flags flying and they left his body there for hoursssss. I guess that’s México. No urgency and no real medical help. The next day the lifeguard that attempted to save him was not even vigilant. Just sat on his phone not even looking at the water. Insane. Customer service is awful. It was honestly more of a locals’ cheap hangout spot. The reviews online are fake, but they got me. I am telling you to spend the extra few hundred and go elsewhere. This place won’t last it’s going down.
Review by heatingandcoolin2026 Edmond, Oklahoma
I will definately recommend this hotel
In July, I traveled with my spouse to Cancun and was not sure, which hotel to choose. After reviewing some portals, we decided for NYX. It offered all-inclusive package, various restaurants and much more. We were surprised about the variety of food and also alcoholic drinks, however we used the bar only in the evenings. We had not expected such a generous selections of free beverages and also free parking. Our roomview (Junior suite) was breathtaking. The service staff was more than courteous and polite. We do recommend this hotel.
Review by jdoe2026 Stuttgart, Germany
NOT what I consider All Inclusive!!
Pros: We liked that it was located close to the La Isla shopping center... however be aware there is major construction and it took us 1.5 hr to get to the hotel from the airport! It should have been 20 minutes. It was a safe walk to shopping and was fun to explore. We like Stefanie and Mikah and the sweet host at the buffet restaurant (her name slips me)... they were all 3 helpful and friendly and the food at the Italian restaurant was delicious. The view from the room was beautiful.
Cons: The restaurant "game" was ridiculous. There are so many rules and limitations on hours and stay minimums and clothes requirements it is almost like they force you to eat elsewhere. Our A/C only partially worked. This was our second room as the first one had a leak. The shower was so tiny that when I washed my hair both elbows were touching the walls and I am a small person! There were no snacks in the room. Almost EVERYTHING was an up-charge... even to play pool in the lobby you had to pay extra! At dinner, wine choices included ONE house white and ONE house red, anything else up charge... even for a Moscato or white Zin. The buffet food was mediocre at best. They put our kids in an entirely different tower than us. They are 2 adult sons, so they were fine but it was a hassle. Also, I booked a room with 2 queen beds for my adult sons and they put them in a room with ONE queen bed, so one of them had to sleep on a roll-away. The sargassam on the beach was terrible (which I realize is not the hotels fault and they attempted to scrape it each morning)... but just be aware. Most of the staff spoke no English at all, so solving any problems was near impossible. If your goal is a nice view and in the hotel zone and a few meals and to mainly leave the resort to go on excursions, it will be fine. If you are looking for an all inclusive, pampered, luxury vacation with fabulous food and drinks, you will NOT get it here.
Review by kplunk390619 Columbia, Tennessee
Superb
My stay at NYX Hotel Cancun was absolutely wonderful! From the moment we arrived, the staff made us feel welcomed, especially Charlie, he was very professional and really attentive to our needs. The warm hospitality and exceptional service that the entire staff provided was phenomenal The resort was spotless, beautifully maintained, and perfectly located with breathtaking views of the turquoise Caribbean Sea. My room was located on the 2nd floor, which I was not satisfied with that, I was facing the front of the hotel so you can hear the traffic, vehicles passing all day and night, which was very noisy.
Review by schikenna Homestead, Florida
Excellent Value for Money & Outstanding Service!
This is our fourth hotel in Cancun, and NYX offers the best value. The room is spotless, the atmosphere is lovely, and David at reception has been incredibly kind and helpful!
