Marriott Cancun Resort

The staff was incredibly attentive throughout our entire stay, and the property was spotless inside and out. Small details matter, so having great water pressure in the shower was a huge plus.

​The bartending staff made the trip truly memorable:

​Adults Pool Bar: Giovanni was exceptionally fast and precise with every drink. ​Lobby Bar: Luis, Enrique, and Lorenzo created such a warm, welcoming environment. All three were engaging, highly knowledgeable about their liquor selection, and mixed expert cocktails.

​Based on this experience alone, we will definitely be coming back!

We just spent a week at the resort, and it was fabulous. I had read a lot of reviews about the resort before we went, and the common thread was always the friendliness of the staff. We definitely experienced that too. The entire staff was warm and caring about our experience. It was a pleasure. The resort is very clean, bright, and airy. The food was above average, and the coffee shop was such a bonus any time of the day.

There was a good amount of seaweed in the ocean in case anyone is wondering, but there is nothing that the resort can do about that. You can sit on the pool deck and still enjoy the sights and sounds of the ocean just steps away. I appreciated the large amounts of shade over the lounge chairs if you wanted it. Both at the pool and on the beach.

Try the aquarobics! It is everyday in the pool, and it was so much fun. Trampolines and bikes in the pool was such a fun way to work off some of the delicious food.

The hotel is only about 20 minutes form the airport making it very conveniently located. We had a really good experience with "Happy Shuttle" for transportation to and from the hotel. We booked it in advance from home, and it was very reasonable.

We have been coming to Marriott Cancun since they turned all inclusive and we have seen good changes and not so good changes. For the entertainment we are happy to see two nightly entertainments each day. If you want a great amazing energetic teacher don’t miss Adro’s class. He will get you moving. Alexis,and Javier also are good. We were happy to see Andi back. She’s great and we hope she becomes a manager. She deserves it.
Now restaurants. We are sad to see Casa Madre convert to buffet style with mostly American food and very little Mexican food. Bring back the menu and sit down. The food in Buffett was cold and not that good. Don’t worry if you want something ask. I want to thank Gustavo, the Restaurant Manager for making us food we enjoyed. Now bartenders. The bartenders at the pool are way off their game. They need improvement but don’t worry. Jasson at the sports bar, Enrique and Luis at the lobby bar, Carlos and Pedro at Hana and Pedro at the Asian restaurant are consistent and deserve acknowledgment. Now the pool workers. We drink a lot of diet soda and Izrael always had a cold Pepsi light waiting for us without asking . I can’t remember things two seconds later and he remembered our drinks every day. Also, thank you Fernando, Victor, Fabio, Alejandro, and Jesus for getting our sodas when we asked. Now the coffee shop didn’t make chocolate chip cookies and Pablo got us some every afternoon. Thank you! Also, Daniela from concierge went above and beyond bringing me my tamales to the Asian restaurant. I did not have to wait for the tamale truck to arrive. Izamar the hostess at Mikado always is very friendly and smiling which shows she loves her job. Also, I want to thank Ulises, the Customer Service Manager for making everything happen and being there if I needed anything. We can’t wait to come back to our second home.