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  • Mexico Holidays
  • Cancun
  • Kempinski Hotel Cancun

Kempinski Hotel Cancun

TripAdvisor Review
Mexico, North America
Cancun

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Grab a bite at Casitas, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite. Distances are displayed to the nearest 0.1 mile and kilometer.Ballenas Beach - 0.2 km/0.1 mi- Luxury Avenue Shopping Mall - 0.9 km/0.6 mi- Kukulcan Plaza Shopping Mall - 1 km/0.6 mi- Aquaworld - 1.4 km/0.9 mi- Marlin Beach - 1.5 km/0.9 mi- Hotel Zone Beaches - 1.

Facilities

  • Tennis
  • Beauty salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Entertainment programme for children*
  • Children playground
  • Sun loungers
  • Outdoor freshwater pool
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent4,493 reviews
Excellent
78%
Very Good
13%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Best service and food!

Amazing service with our favorite server Osman, as usual, the breakfast and food is excellent!!

TripAdvisor Review
Highest Quality

I would guess that this is the best hotel in Cancun. Beautifully decorated everywhere, wonderfully trained staff, great swimming pools, lots of food options too. Special prase for Ruben, the client services manager who like many of the staff, have worked there for over 20 years.

Review by howard e Harrogate, United Kingdom
TripAdvisor Review
Surprise!

We returned to the place where we spent our honeymoon, for the first time in 24 years. This time it was just a quick day trip from Riviera Maya, where we were staying, and all we ordered was a single drink by the poolside. The hotel’s sign had even changed to a different name. And yet the staff surprised us with such a warm celebration. The sky was just as blue as it was back then, if not bluer, the sea just as turquoise, and the moment every bit as wonderful — if not more!

TripAdvisor Review
Wonderful

I had a wonderful stay at the hotel. The facilities were excellent, the room was clean and comfortable, and the overall atmosphere was relaxing and professional.

A special thanks to Mr. Godwill, who made my stay even more enjoyable. He was exceptionally welcoming, attentive, and always willing to help with a warm smile. His professionalism and genuine hospitality truly stood out and made me feel well taken care of throughout my visit.

I highly recommend this hotel and sincerely appreciate Mr. Godwill for providing such outstanding service. I look forward to staying here again in the future.

TripAdvisor Review
Get away

Amazing property with an amazing staff!!

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