- Mexico Holidays
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- InterContinental Presidente Cancun Resort
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InterContinental Presidente Cancun Resort
Mexico, North America
Cancun
Enjoy breathtaking views of the Caribbean Sea from one of our 300 equipped rooms and suites in the best 5 star hotel in Cancun. Located in the hotel zone and the best beach in Cancun, a wide beach with a calm sea and no waves. 15 minutes from the city and nightlife and 30 minutes from the airport. Relax in our spa in a peaceful environment while your children have fun in our kids club with professional staff.
Facilities
- Volleyball
- Beauty salon*
- Spa treatments
- Massage*
- Steam bath*
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,878 reviews
Excellent
61%
Very Good
24%
Average
8%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Refined Beachfront Comfort at InterContinental Presidente Cancún
The InterContinental Presidente Cancún operates as an upscale beachfront resort designed for travelers seeking a calm, polished, and scenic stay along one of the most attractive stretches of Cancún’s coastline. Its positioning suits both leisure guests and business travelers who want a refined environment with direct access to the beach and resort‑style amenities.
Rooms are bright, spacious, and thoughtfully arranged, with large windows framing panoramic views of palm trees, the pool area, and the turquoise Caribbean. Interiors combine clean lines with warm tones, tiled floors, and modern furnishings. Seating areas, built‑in window benches, and workspaces make the rooms comfortable for both relaxation and productivity. The overall layout feels open and airy, enhanced by natural light and the coastal backdrop.
Bathrooms and interior finishes follow a simple, contemporary design, emphasizing functionality and ease of use. The resort’s aesthetic blends natural materials with modern touches, creating a relaxed yet elevated atmosphere throughout the rooms and common areas.
Public spaces—including the lobby and lounge areas—are spacious, elegant, and well‑maintained, with polished stone floors, comfortable seating clusters, and warm lighting. The design supports both social interaction and quiet downtime.
Outdoor areas are a highlight. The pool deck, shaded seating areas, and beachfront access create a seamless connection between the resort and the surrounding tropical landscape. Views of the ocean and nearby thatched‑roof structures reinforce the sense of being in a true coastal retreat.
Overall, the InterContinental Presidente Cancún delivers a refined, relaxing, and visually impressive experience, ideal for guests who value modern comfort, scenic ocean views, and a well‑designed resort environment in the heart of Cancún’s hotel zone.
Review by respondertravel Orlando, Florida
Worst Experience!
Honestly worst experience we have ever had at a hotel. I will say the beach is clean but the service was atrocious. I had been told I could move my reservation one night back and that it had been verified. I have the email to prove it. When I showed up to check in they stated I had no showed and forfeited my first night and never actually changed my dates. Long story short, I spent my whole first day trying to fix it and they wouldn’t make it right. They wanted me to pay 400$ per room for another night. We decided to switch to Hyatt Ziva Cancun for a few hundred more and the difference in service was unbelievable. We didn’t realize how bad the service had been until we went to another hotel. Rooms are nice but the beds aren’t very comfortable. I’m giving it two stars instead of one because it is a pretty property but there’s not much to it and the service is atrocious.
My daughter´s birthday
This hotel is one or our favourites, it has beautiful beach, with the classic blue color of Cancun, the best beach!!
Review by Ana Silvia S Mexico City, Mexico
Relaxing pampering
The service was amazing! Daniel, Olegario, Alejandro at Le Cap were fantástica! Gonzalo at the beach bar was also wonderful. Kudos to these gentlemen!
Overall nice experience- has its pros and cons just depends what you’re looking for!
I had a lovely stay here recently with my boyfriend! it was our first time and we stayed in an ocean king room which was very clean with a nice view. the property is beautiful and love how it has its own private beach access. one of the highlights of our stay was our experience with Le Cap beach club. we ate 1 dinner here, 2 lunches, and were served by their staff poolside/beachfront on the lounge chairs. the food was amazing, hence why we kept coming back. their ceviche was our favorite (get the mixed one with octopus, shrimp, & catch of the day)!! would also recommend their shrimp risotto and clams. Alejandro and Daniel were standouts and always took great care of us, however, their entire staff was incredibly friendly and kind. we were not impressed with the pool bar, which was unfortunate. it was extremely slow service all 4 days we were there- when we’d walk up and try to order a drink/get acknowledged it took 20 minutes every time, they’d make our drinks pretty quick, but then it took another 20 minutes to get them to close us out (we usually prefer all inclusive resorts to avoid this long process every time you go up to get a drink). there were the same 2 bartenders working everyday we were there- an older lady and a young boy who were nice if you talked to them, but didn’t go out of their way to greet you or be friendly- so overall, not the best service. also was not a huge fan of the other restaurant, el caribeño. the food was mid at best, and most of the employees seemed like they didn’t want to be there sadly. there were birds that swarmed the inside of the restaurant constantly which was a bit irritating as well. the breakfast buffet is held here which was decent. we did try the cocktail bar in the lobby one night and had a pleasant experience there- great service and espresso martinis! one of the main highlights of our stay was our time at Ikal Spa. we had the most incredible couples massage (our first one!) by Sandra and Marcella. they were very professional, experienced, and kind. overall, the entire spa staff gave 10/10 service and we would highly recommend to everyone staying here. they even offered for us to use their amenities (hot tub, steam room, showers and locker rooms) other days of our stay, which was very nice. so we took advantage on our last day after we checked out to relax and shower after the pool before heading to the airport, which was incredibly nice. we were overall disappointed in the overall ambience/vibe of the resort being very quiet at night with no live music, dj, or late night activities. it’s very sleepy and you can tell everyone goes to bed right after dinner or goes out on the town (which is not what we like to do), so this was a bummer for us, as we usually really look for a fun lively atmosphere at our resort. I would not recommend this resort for someone who is looking for that like we were and I would not return here for that same reason. we were overall disappointed in the ambience/vibe of the resort being very quiet at night with no live music, dj, or late night activities. it’s very sleepy and you can tell everyone goes to bed right after dinner or goes out on the town (which is not what we like to do), so this was a bummer for us, as we usually really look for a fun lively atmosphere at our resort. I would not recommend this resort for someone who is looking for that like we were and I would not return here for that reason. however, if you prefer a more sleepy resort, this may be the place for you. it was very beautiful with lots of pros, it truly just depends on what you are looking for.
