- Mexico Holidays
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- Hilton Cancun An All Inclusive Resort
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Hilton Cancun An All Inclusive Resort
Mexico, North America
Cancun
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features twelve restaurants and bars, a 68,000 sq. ft. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.
Facilities
- Billiards*
- Massage
- Solarium
- Steam bath
- Entertainment programme for children
- Children playground
- Sun loungers
- Poolside snack bar
- Private pool
- Luggage room
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent5,548 reviews
Excellent
78%
Very Good
11%
Average
4%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Great All Inclusive
From check in to check out everything was outstanding! Max at check in was very welcoming, checked us in quick, provided us with a beach bag and waterproof cell phone holders! Hilton upgraded us to ocean view room! Room was perfect size with comfortable bed, couch, balcony had two chairs, table and a bed/couch and a great view! Making reservations for dinner was easy on the app. Best all inclusive food we have ever eaten. All items were fresh, with a great variety. Service in the restaurants was exceptional, especially Israel in the steakhouse. Breakfast was buffet style but a lot of variety from traditional American breakfast items to authentic Mexican items. They also have a shake bar with a lot of different items available. Beach/saltwater not great there but the hotel can’t control that but they sure did try with a barrier in place to keep seaweed out and crew raking/removing seaweed with wheel barrows. Pools were very nice with a great view. Pool bar service was exceptional everyday, especially Noble at the adult pool and the bartender at the adult pool, didn’t get his name. Slight issue with people bringing young children to the adult only pool. Didn’t make sense because the family pool was almost identical and it had an awesome kids waterpark next to it which I’m sure our children would have enjoyed more than a quiet adult only pool. Poolside taco hut was great for lunch! Lobby bar was great place to get a drink and hang out while waiting to go to dinner. House keeping did a great job cleaning daily and restocking mini fridge. Short trip from Cancun airport. I highly recommend the Hilton Cancun All-Inclusive resort!
Review by Scott K Canton, Georgia
First Cancun Adventure
Great experience, amazing staff, all around fantastic time! Noe our bellman was a great help assisting us getting to our room!
Pizza problems.
Just okay overall. Lots of screaming children racing through the lobby. "Hand crafted" pizzas not available. The only place serving pizzas is the Azulinda and they won't make one till after noon. Explain that to a hungry 3 year old. After check-in the bed linens smelled of perspiration and the room was hot. Staff from the hotel finally showed and were able to set the temp lower than the thermostat would allow me to set. No hair dryer in the room or bar of soap...and no ironing board. Experiences at the restaurants were marred by certain items not available at the 5:30 seating...so...make the best of it. Maybe lower your expectations.
Best experience staying at Hilton
Kids had a great experience, they loved the pool and kids corner. Staff were very friendly and helpful with all our requests. We had a great time at Hilton.
Review by avan t Austin, Texas
Yodhir is amazing
Yodhir is so nice and a great teacher!!!
