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- Haven Riviera Cancun Resort and Spa
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Haven Riviera Cancun Resort and Spa
Mexico, North America
Cancun
The 5-star Haven Riviera Cancun offers comfort and convenience whether you're on business or holiday in Cancun. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Haven Riviera Cancun. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Haven Riviera Cancun is an excellent choice from which to explore Cancun or to simply relax and rejuvenate.
Facilities
- Other Protocol
- Tennis
- Beach volleyball
- Fitness
- Aerobics
- Table tennis
- Aqua fit
- Spa centre*
- Beauty salon
- Hairdressing salon*
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent8,105 reviews
Excellent
77%
Very Good
13%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
four star max
There are lots of good things about this hotel, but five star it isnt. We travelled here in May 26, group of 4 adults. Met with a frosty receptionist who must have been close to the end of her shift (other rceptionists we encountered were friendlier). She went through the process of telling us about the hotel, but wasnt in the mood for any questions.
This is a large hotel, with two pools (non serenity), one being the livlier, and the other more chilled. Unfortunately, there was very little shade, and due to the heat was unbearable at times to be out in the sun. There were no tables and chais set aside in the shade (quieter pool) which meant that either you baked, ot stayed indoors, if you couldnt endure the sun.
Most disappointing was the food. We were told that due to low occupancy, they had shut the evening buffet, so there was a la carte only which wasnt always the best. The sushi restaurant was our favourite, but the one time we used this, they were obviously very busy and the waitress was rushing us to order giving us insufficient time to browse the menu. The other notable thing about the hotel is the quality of drinks. All local brands, and the cocktails felt watered down.
Not a bad hotel, but for what you pay, I exected more.
Review by RocknRollStar London, United Kingdom
Heaven in heaven
All I can say this place is magical. Our first morning we sat on the patio and watched the sunrise I had never experienced anything like it before, we was in a swim out pool ocean view There is nothing they wouldn’t do for you from arriving to leaving me and my new husband was on our honeymoon, our butler nacho provided an excellent service from start to end. I could not praise him anymore. He pulled out all the stops to ensure our stay was excellent. The food in the restaurants was excellent The staff could not do enough for you. Nothing was a problem.We will be back to enjoy this resort again.
This is one of the places I will definitely would go back
Very friendly staff,clean room,great food
Review by weliton a Myrtle Beach, South Carolina
Luxury resort- Haven Rivera
I would highly recommend this resort. Very beautiful and the service was excellent.Our butler, Enrique was outstanding. It was my wife’s birthday and he took care of decorating our room for her special day. The food in all restaurants was amazing and the waiters were all very friendly.
The MUST all inclusive
The haven was by far the nicest all inclusive resort I have stayed at in over 25 years. The staff, the food, the rooms, pools- outstanding!
