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- Dreams Sands Cancun Resort and Spa
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Dreams Sands Cancun Resort and Spa
Mexico, North America
Cancun
Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 5-minute drive of Cancun Convention Center and Tortuga Beach. This 4-star aparthotel is 2 mi (3.3 km) from Langosta Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Make yourself at home in one of the 414 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Cafe, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km/0.1 mi- Plaza Caracol Mall - 0.3 km/0.2 mi- Caracol Beach - 0.8 km/0.5 mi- Forum By The Sea Mall - 1 km/0.6 mi- Forum Beach - 1 km/0.6 mi- Cancun Convention Center - 1 km/0.6 mi- Gaviota Azul Beach - 1.1 km/0.
Facilities
- Darts
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna*
- Entertainment programme for children
- Entertainment programme for adults
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent13,310 reviews
Excellent
60%
Very Good
22%
Average
9%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Thank You, Dreams Sands Cancun!
I just spent an unforgettable week with my 7 year old at Dreams Sands Cancun Resort & Spa over the Fourth of July and during the World Cup, and I truly loved every single moment.
From the second we walked through the doors, we were welcomed with genuine kindness. The front desk team made check in effortless, and every staff member we met went above and beyond to make us feel at home.
A special thank you to Angie, Michelle, Charles, and Alex on the entertainment team. You made such a lasting impression on both me and my son. Your energy, kindness, and the way you included everyone made each day even more special. You didn’t just entertain us. You made us feel like family.
The food was incredible. My son couldn’t stop talking about the shrimp at the hibachi restaurant and kept saying, “This is how shrimp is supposed to taste!” Every meal was delicious, every day was filled with fun, and every sunrise and sunset reminded us we were in paradise.
I’m beyond grateful for this experience and for the memories we made together. Thank you to everyone at Dreams Sands Cancun for making our vacation so special. We can’t wait to come back and make even more memories.
Until next time, Cancun. ❤️🌴☀️
Perfect for family vacation
We stayed here from June 26 to July 4, and our experience was wonderful. The hotel is very family‑friendly — the beach is calm, shallow, and perfect for kids to play safely. I also appreciate that the restaurants don’t require reservations; everything is first‑come, first‑served, which makes dining so much easier.
Their buffet offers plenty of choices, and there’s also Olio near the beach along with a bar, giving you great options throughout the day. The customer service is excellent, especially the concierge, who is always attentive and ready to help with anything you need. The staff inside the buffet area and restaurants are all very helpful and welcoming, which made our stay even more enjoyable.
We also ride taxi from the hotel to Playa Delfines is a 10-15min ride a must visit place too.
DO NOT TRAVEL with a large party.
We had a party of 11 of us, visiting Dreams Sands for the 6th time in 5 years. We will NEVER go back again.
The hotel insisted on charging the group $250 per night in order to sit us all together as a group, to celebrate my wife's 50th Birthday.
We booked Dreams Sands as we had LOVED the hotel on previous occasions, but NEVER come here with a large group, if you wish to sit together for dinner, without having to pay an extortionate amount of money to do so.
Poor show, Dreams Sands... Very Poor Show!
Review by DerekFromFlorida Chicago
Lovely resort
We stayed 7 days at Dreams Sands Cancun, this was our 3rd time staying there. We keep coming back because we love the location, the beach and the hotel staff. We weren’t able to access the beach this time due to the seaweed but enjoyed the preferred pool. The hotel staff are always so friendly and helpful. The food at all the restaurants is good especially the Japanese restaurant. I’m sure we will return to Dreams Sands Cancun again.
The Best Customer Service We’ve Ever Experienced
Our stay at this resort was nothing short of amazing! The property is absolutely beautiful, the staff is incredibly welcoming, and every detail made us feel relaxed and cared for from the moment we arrived.
The highlight of our trip was Isaac. He truly went above and beyond to make our stay special. He treated us like family, always checking in to make sure we had everything we needed and making us feel so welcome.
One moment that we’ll never forget was when my husband mentioned how much he liked Isaac’s Mexico soccer jersey and wished he had one. The same day, Isaac went and picked one up for my husband. It was such an unexpected and thoughtful gesture that meant so much to us. It perfectly reflects the genuine kindness and generosity of the people here. And the day we were leaving he gave him an Argentina jersey as a gift!
It’s rare to find service that feels so personal and heartfelt. Isaac turned an already wonderful vacation into one we’ll remember forever.
We can’t recommend this resort enough and can’t wait to come back. Thank you for such an unforgettable experience!
