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- Dreams Sands Cancun Resort and Spa
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Dreams Sands Cancun Resort and Spa
Mexico, North America
Cancun
Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 5-minute drive of Cancun Convention Center and Tortuga Beach. This 4-star aparthotel is 2 mi (3.3 km) from Langosta Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Make yourself at home in one of the 414 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Cafe, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km/0.1 mi- Plaza Caracol Mall - 0.3 km/0.2 mi- Caracol Beach - 0.8 km/0.5 mi- Forum By The Sea Mall - 1 km/0.6 mi- Forum Beach - 1 km/0.6 mi- Cancun Convention Center - 1 km/0.6 mi- Gaviota Azul Beach - 1.1 km/0.
Facilities
- Darts
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna*
- Entertainment programme for children
- Entertainment programme for adults
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent13,402 reviews
Excellent
60%
Very Good
22%
Average
9%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
A wonderful place to visit
Our stay was great. We were at Dreams Sands for 10 days. The food was delicious. The beach is absolutely beautiful and all of the staff were very welcoming and helpful throughout our stay. The service was amazing while we were there. Our view from our balcony was stunning to look at everyday. We can’t wait to go back!
Great location
We love Dreams Sands for the location in the Hotel Zone. This resort is perfect for a week getaway. They are geared more toward families, but it is still good for just couples too. My only feedback is that they should offer an adults only pool.
Overall amazing, but flee from connecting doors
Stayed a week at this hotel. The beach is wonderful, it has changed over the years as erosion has claimed a lot of the coast line but it's still a waist deep ocean water beach and is inviting and overall safe. The kind of water you can spend the whole day in if skin allows. Staff go above and beyond. Very friendly and lovely. Buffet food is excellent. Keep in mind that you'll find more local flavour profiles in it. Lots of traditional Mexican options that have been toned down for the audience but are still delicious. Lots of options too so there was always something for everyone. The ice cream at Coco Cafe was top quality and truly a highlight.
Rooms do need some love. This was our first time staying in preferred and to be honest, I would recommend spending that money in ensuring your room does not have a connecting door to another room. This is because the doors carry sound exceptionally well and have no sound proofing. We were able to overhear absolutely everything happening in the room next door. From parents yelling at their young children, to what movie they were watching, to any conversation spoken above a whisper. If you don't want to spend your vacation at the mercy of your neighbors, spend that money in ensuring so. Also, the mattresses need replacing. They've reached their end of life.
Great atmosphere, staff, food... We'll be back!
Special Anniversary trip for us. The decor was beautiful! Staff was sooo nice & helpful. A smile from every single person on every encounter & a "It's a pleasure" each time. We felt very welcomed & cared for. Our room was perfect for us! In fact, we'd like the same room # next time - perfect location on property for our needs. The preferred club was definitely worth the extra cost - that Infinity Pool was so much cooler than the other pools - so refreshing! Lots of shade in the pool, too. A much needed relief from the heat. We loved it all! And the housekeeping is top notch - so clean every day! The restaurants offered a delicious variety of foods all day! We will be back!
Highly Recommended
We had an amazing stay at this hotel and highly recommend it! The entertainment team was absolutely fantastic, always full of energy and enthusiasm, and made sure everyone had a great time throughout the day. The staff were exceptionally friendly, welcoming, and supportive, always ready to help with a smile. The manager was also very kind and attentive, taking the time to listen carefully to our concerns and making sure our issue was addressed.
The hotel was spotless, and the rooms and facilities were very well maintained. The food was delicious, with plenty of variety to suit different tastes. Overall, we had a wonderful experience thanks to the outstanding service, welcoming atmosphere, and amazing team. We would definitely recommend this hotel and would love to come back! ❤️
