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  • Mexico Holidays
  • Cancun
  • Breathless Cancun Soul Resort And Spa

Breathless Cancun Soul Resort And Spa

TripAdvisor Review
Mexico, North America
Cancun

Breathless Cancun Soul Resort & Spa is located just 25 minutes from Cancun International Airport along the lively Cancun strip in the Hotel Zone. It's nestled between Nichupte Lagoon and Caribbean Ocean with a front view of the monumental Mexican flag for the ultimate welcome and immersion into the Mexican culture. Soak in unmatched ocean and lagoon sunset views from one of our two connecting towers, each offering their own unique vibe, so singles, couples, and friends (+18 years) can discover the perfect mix of excitement and relaxation blended to your liking.

Facilities

  • Volleyball
  • Beauty salon*
  • Spa treatments*
  • Sauna*
  • Massage*
  • Sun loungers
  • Concierge
  • Wi-fi
  • Late Check-out*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good2,592 reviews
Excellent
59%
Very Good
15%
Average
12%
Poor
7%
Terrible
7%
Location
Cleanliness
Service
Value
TripAdvisor Review
Last of Breathless Soul

No longer the hyped resort. This was my second and last stay. The hotel is being rebranded as Amare at the end of September, so they were not trying to impress us.

Food was sub par with lunch being subjected to just 3-4 items. Room service has more items than lunch.

The energy pool had no energy, it depended on what cloud was at the pool. As a part-time Dj I enjoy all types of music but it was sad that from 12 pm to 5 pm they only played 3 hip hop song that were mixed with Techno.

The club is always a hit nightly.. the rooms are spectacular..

I definitely won't be back

Review by ATLFALCOHOLICS1969 Douglasville, Georgia
TripAdvisor Review
Unhappy

Well i am leaving today sept 5th and im not happy i stayed here last year and it was Amazing however they didnt point out that it was getting new owners and rebranding with that being said all the things that made me come back were gone im not the only one alot of people here were very un satisfied i booked with a travel agent however people that booked directly in the hyatt app got a notification on the changes i dont think thats fair because regardless how you book your still in your resort had i known of it i would've changed my choice its sad because i planned this a year to be Disappointed shame on you.

Review by Cancunlov Bronx, New York
TripAdvisor Review
Food Not Good

I just recently stay here at this location end of Aug-Sep 2 . Beautiful location clean, close to the beach but all the restaurants were not open as promise. We had to pay a extra $70 in Silk City for Hibachi and you have to wait for certain time, and this restaurant is only open certain days. They Steakhouse was an hour wait on night and the Italian restaurant was ok. For this to be all in inclusive there was sandwich's one night no chips just the coffee pastries and cookies. Just caught caught a Uber and went in town and eat a the restaurant across the street.

Review by Dee Dee W United States
TripAdvisor Review
the worst

I paid for the VIP package and there was no VIP package it was supposed to be six restaurants and only two were open each day. I notice that they are rising plastic cups and reusing them on the next guest. The food was just okay.

Review by Georgia C Plainsboro, New Jersey
TripAdvisor Review
Hyatt left us hanging....

Disappointing experience. 1. Front desk put us friends in a room with clear glass shower that offered no privacy. Asked us to pay for room with frosted glass showers that offered privacy. Nobody would answer the phone for requests. When the did and said they would send someone, no one came! Some friends on our trip got daily turn down service,some didn't.
Construction was happening with noise heard in mornings, but we were never told in advance or at time of check in. The app would say certain restaurants were open when they weren't. For folks in Xhale club or buying bottle service at rooftop bar, they had no food available. Folks had to take elevator down to first floor to get food/eat and then come back up. Definitely not a Hyatt worthy experience that we are used to.

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