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Pool
Pool
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  • Mexico Holidays
  • Cancun
  • Aloft Cancun

Aloft Cancun

TripAdvisor Review
Mexico, North America
Cancun

This hip new hotel is located in the exclusive hotel zone of Cancun, close to the convention centre, which makes it perfect for both business and leisure travellers. The hotel offers easy access to the beautiful sandy beach, as well as to upscale shopping, sizzling entertainment, vibrant nightlife and some of the best restaurants in town. The hotel offers a colourful interior design and functional facilities for added convenience. Guestrooms are spacious and bright, decorated in a contemporary style. The hotel offers a fitness room, an outdoor swimming pool and a rooftop garden where guests will be able to enjoy the panoramic views. Guests can also make use of the steam room and the fully-equipped meeting facilities. The onsite Nook restaurant serves International cuisine and there is a lobby bar where guests can enjoy snacks and refreshments.

Come and enjoy our "Happy 12 hours" By Aloft Cancun. 12 hours of Domestic Open Bar, included in your regular rate at our W XYZ Bar. Aloft Cancun where the party begins.

Facilities

  • Garage
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Laundry service
  • Launderette
  • Medical service
  • Bicycle hire service
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good2,425 reviews
Trip Advisor
Excellent
53%
Very Good
26%
Average
11%
Poor
4%
Terrible
6%
Location
Cleanliness
Service
Value
TripAdvisor Review
The Best Staff

Lovely hotel, very comfortable beds but our room was close to the elevator and was a little noisy as this seems to be a choice of hotel for younger people. Everyone was very friendly, it was very clean and close to everything. Mario in particular was super helpful and helped us out when we were in need of an English translator

TripAdvisor Review
Beautiful Hotel

The hotel was nice, quiet and clean! We met the nicest guy that just happened to work at the hotel. Mario was GREAT! Helped us with everything we needed. He was kind and polite. Went over and beyond to help us.. Thank you Mario!!!

TripAdvisor Review
Fernando and Eduardo are awesome!!

Fernando and Eduardo killed it!! Two great bartenders. I watched them serve over 100 people in 45 min. Big conversation showed up and they did awesome!! Impresionante!! My favorite bar in all of Cancun because of these two!!

TripAdvisor Review
Fantastic customer service!

Loved our stay at Aloft Cancun. Especially Mario who worked the front desk. He was very helpful in locating transportation from the airport for my son who arrived later than I. Mario had experience with previous dental tourists like me, got me a cooler of ice and a slushy from the bar. Every time he saw me he asked how my treatment was going. I felt he really cared. When Josh came down with a cold Mario told me about a nearby doctor just in case. Mario went above and beyond in every way!

Plus the room had a great view, and the rooftop pool was a nice place to hang out. Good restaurants nearby. Highly recommend Aloft Cancun.

TripAdvisor Review
Mario at the front desk was a lifesaver

I came back to the lobby around 3 PM in the sweltering heat feeling pretty sore after a long dental appointment. Mario at the front desk recognized right away that I was hurting and had a small cooler of ice brought over within five minutes. He even walked over to the bar and got me a cold slushy to help soothe my jaw, asking how the treatment had gone every time I passed by later that evening. That level of attention really made my whole recovery so much easier. The rooftop pool was an extremely perfect spot to relax later on with a great view over the area, and there were good places to eat right down the street. Definitly planning to stay here again next time I am in Cancun.

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