- Sri Lanka Holidays
- Bentota
- Club Bentota
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Club Bentota
Sri Lanka, Indian Ocean
Bentota
Located on the south-west coast of Sri Lanka, this beach hotel is flanked by the Indian Ocean and the Bentota River. The property offers hassle free holidays in a beachfront paradise. Among the accommodations on offer, guests can find cosy bungalows, comfortable deluxe rooms and tastefully decorated suites. The resort is the right choice for those who want to practice water sports during their holidays. The water sports centre offers boating, skiing and surfing among other activities. The gourmands will also find something for themselves. The in-house restaurant offer scrumptious meals cooked to guests' liking. Vegetarians are not excluded since the chefs prepare a wide range of vegetarian cuisine. Every night, the dinner served at the restaurant is associated with a theme - guests can enjoy Tandoori chicken on the Indian night, for example, or grilled Sakawa fish on Thai night.
Facilities
- Darts
- Billiards
- Spa treatments
- Massage
- Game room
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar
- Restaurant
- Gym
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,060 reviews
Excellent
35%
Very Good
35%
Average
15%
Poor
6%
Terrible
8%
Location
Cleanliness
Service
Value
Reasons no to spend in Club Bentota
We had our very special day at Club Bentota, which cost 35000 LKR with a discount. First thing I noticed was the Check-in was done by a Bell boy & property was not well maintained, same as abandoned. Then someone came as the department head. I requested cloves & ginger for us. After multiple calls, I received ginger but no cloves. During the dinner chef informed that they don't have cloves. We saw the room floor is sticky with sea breeze. Then we found out hot water is not functioning. We had to have coz my wife was sick & to remove hair gel she has to have a shower. The maintenance department came 2 time with tools. I asked them not to repair it now bcoz it was already 7.00 pm & we were ready to take a shower. Due to the incidence we requested a room change. We changed the room to another that was worse than ever. Same sticky floor, with dust, not cleaned. The lady who said RDM made ridiculous arguments & we understood she is not capable of handling the room cleanliness. The Restaurant & Meals. We had bread only for dinner coz not even a single dish made an appetite. We appreciate the cake for the Honeymoon. That surprise was the worst we ever tasted. Food was a nightmare. What I noticed was that they don't use the ingredients that should be included. As a Hotelier, I concern even the food left by guests. But here, everything was very cheap & a poor recipe, with a small number of ingredients. We observed that the staff were in casual suits without uniforms. Balcony was as haunted mention, dangerous as broken. The bed preparation was 0%. Cleanliness is 0%—no spoons for Tea preparation. No wifi PW was mentioned. Our Honeymoon was wasted. Please accept my apology. As a Hotel Manager, that was the worst experience I ever faced for 35000 LKR. Not recommended for anyone.
SL holiday with Family
WORST!!! 5 Star property, 1 star rooms, 3rd class hospitality(specially from Manager Harshana). Rooms are outdated and it is not upto the mark. Cleaning staff are clueless and it is backed by most rude manager Harshana. (Note: He did not give the name, when asked, he was rude to answer that why should he give his name, we found it out eventually) He wont talk seeing the face, instead he switches to local language and talk about us so that we do not understand. No courtesy, no sense of ownership. Check in time was at 2 PM, we reached the property at 6 PM and we got the room at 830 PM. Utter waste.. It wasn't worth it.. We went to complain in front desk, we could already see lot of other guests shouting their lungs out.. Total mismanagement.. Pool is full of chlorine, we experienced pain the eyes and also rashes... Do not spoil the holiday with this Outdated rooms.. AC is centralized and its crazy bad. bathrooms stinks. No phone in the room.. Wifi works only in the common areas.. They give the router which wont work... Extremely bad experience..
Very disappointing stay.
Very disappointing stay.
The room AC was not working properly, making it quite uncomfortable. The bathroom was not clean, and the water was salty. The floor also felt sticky, which was unpleasant.
Housekeeping services were very poor, and even basic facilities like a room phone were not available. The pool was poorly maintained — it was dirty, had moss particles, and the water was also salty.
Check-in took over 1.5 hours, which was extremely frustrating.
Even with discounted prices, this hotel is not worth it. I would not recommend booking here.
However, the view is very nice, and the beach is beautiful, which was the only positive aspect of the stay.
“A useless hotel”
“A useless hotel”
The AC in the hotel is not working. Only the fan is working & staff is very rude. bathrooms are not clean at all.
Very disappointed
The hotel offer vast areas and gave us good first impression. Overall, we stayed only for one night and we're very disappointed. Our room was filled with black mold, the toilet were leaking and there was no hot water in the shower. Adding to that, we waited several hours until the maintenance came to fix the boiler. The staff are very nice, but weren't very helpful. Wouldn't recommend my family and friends to stay there.
