- Sri Lanka Holidays
- Bentota
- Avani Bentota

"This superb resort basks in its tranquil setting on the sprawling beach of Bentota, one of the most expansive sandy beaches in Asia. Avani Bentota is located on Sri Lanka's popular southwest coast a 2.5 hours' drive from Colombo and 96 kms from Bandaranaike International Airport. Guests can revel in the feeling that they are a world away amidst the relaxing, serene environment of the resort. The charming low-rise building spreads out amidst luxuriant greenery, complementing the surroundings beautifully with its blend of Sri-Lankan style and contemporary comforts. The guest rooms feature a simplistic, modern style creating a cool, relaxing atmosphere. Guests seeking relaxation can sit back and unwind in the large palm-fringed gardens or enjoy a refreshing swim in the pool as the little ones splash nearby. This is the ideal choice for an exotic living experience for all the family."
Disappointing Experience at Thaala Bentota
We visited Thaala Bentota as a group of friends, expecting a relaxing and enjoyable getaway, but unfortunately, it turned out to be a disappointing experience.
The biggest issue was the customer service. The staff were not very attentive or welcoming, and it often felt like our concerns were ignored. Good hospitality can make a huge difference, but that was missing during our stay.
The food was another major letdown. Based on the hotel’s reputation, we expected much better quality and flavor. While there was a decent variety, the taste was below our expectations, and several dishes were bland and unmemorable.
Overall, our friends’ trip wasn’t as enjoyable as we had hoped because of the poor service and disappointing dining experience. We hope the management takes guest feedback seriously and improves these areas in the future.
A nice hotel right by the beach. Large, well-maintained rooms. Housekeeping is good. The food is good. The spa is good. It is located close to the town. I would happily come back.
We had a great time at thaala benthota. Beautiful location and accessibility for the beach. Great hospitality and quick service. We truly enjoyed it.
We had a nice stay. We enjoyed it. Beautiful location nice breakfast buffet healthy and yummy foods.
I recently stayed at Thaala Bentota with a group of friends, and unfortunately, it was a very disappointing experience from start to finish.
We were really looking forward to a relaxing and fun getaway, but the hotel failed to meet even basic expectations. The rooms were not properly cleaned when we checked in—dusty surfaces, stained bedsheets, and a general lack of attention to detail. For a place that markets itself as a quality beachfront hotel, this was quite shocking.
The service was another major letdown. The staff seemed uninterested and slow to respond to requests. Simple things like getting extra towels or assistance took far too long, and at times we felt like we were being ignored altogether.
Food quality was below average. The buffet lacked variety, and several dishes were either cold or didn’t taste fresh. Considering the price we paid, we expected much better.
The pool and common areas were overcrowded and not well-maintained, which made it hard for our group to enjoy any time together. Overall, the hotel lacked the vibe and comfort we were hoping for on a friends’ trip.
Sadly, this stay did not live up to the photos or online reviews. I wouldn’t recommend Thaala Bentota, especially if you’re traveling with friends and expecting a fun and comfortable experience.
