- Madeira Holidays
- Canico
- Riu Madeira
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Riu Madeira
Portugal, Europe
Canico
Submerged between breathtaking cliffs and incredible panoramic views of the Atlantic Ocean, the Hotel Riu Madeira in Caniço de Baixo is the perfect place for letting go and enjoying an unforgettable experience with 24-hour All-inclusive service on Portugal's Madeira Island, the island of eternal spring.
The Hotel Riu Madeira is the perfect place to connect with nature at its purest, relax in rooms with infinite views of the ocean, savour the best of Portuguese gastronomy and enjoy RIU's excellent service. This hotel with all-inclusive service in Madeira boasts 300 comfortable, light-filled rooms, all of them designed to ensure a quiet rest overlooking the Praia Dos Reis Magos beach.
This All-inclusive hotel in Madeira has two outdoor swimming pools with incredible views of the ocean for taking a dip and relaxing in the solarium while enjoying the sea breeze. It also has a kids' pool and a covered pool open during the winter months.
In addition, the hotel offers a wide variety of services and facilities, in particular a fun daily entertainment programme, night-time shows, a dance floor and live music. The more active guests have multiple options for having a good time, like golf, tennis or scuba diving, in a setting of exuberant beauty. Also, if you're looking for a hotel with a spa in Madeira to recharge your batteries, we suggest a visit to our Ocean's Care wellness centre, with a steam bath and gym, a space dedicated to relaxation and a multitude of facial and body treatments.
This hotel in Caniço de Baixo has an authentic gastronomic offer that fuses the most traditional flavours with exquisite international cuisine.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness centre and bicycles to rent. This hotel also features complimentary wireless Internet access, tour/ticket assistance and a reception hall. Guests can catch a ride on the complimentary shuttle, which operates within 13 kilometres.
Facilities
- Fitness
- Beauty salon*
- Massage*
- Steam bath
- Sauna
- Game room
- Parasols
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,648 reviews
Excellent
68%
Very Good
25%
Average
6%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Second Visit This Year
Our second visit here this year, we were so impressed last time. Another great holiday, and already thinking about our next visit. Ideal location for us, quiet but Funchal is easily accessible on the hotel bus. There are a few bars and restaurants in the local area within walking distance if you fancy a change. The food and drink are superb, the staff are friendly and helpful, a standard room is spacious and well equipped. There’s a kettle & drinks, a fridge, a safe & hairdryer & good WiFi. (Throughout most of the hotel and actually a little beyond!) Thoroughly recommended!
Peace, poncha and paradise
Just got back from the Riu and we miss it so much already. I knew from walking in the front door that this hotel was going to be great purely from viewing the reception.
The food every day was just superb. There genuinely was not one thing that we picked up that we didn't enjoy, think it's pretty rare to find somewhere like that.
Our room was the perfect size with a super comfy bed and an amazing view - would highly recommend getting a sea view room if possible on an upper floor. The cleaner was always so very prompt and quick with the turn over of the room which is a massive plus.
The location was a little bit out of the way, but if you're looking for relaxation and less hustle and bustle then you're in the right spot without it being noisy and overcrowded. The hotel also does free buses to funchal which again, would highly recommend getting involved with.
The only little gripe I'd have for feedback if I was really pushed for it would be that it would be ideal if the bedroom tvs were smart tvs so we had access to apps such as YouTube/Netflix. We could see every plane landing from our balcony so it would have been ideal to watch the live madeira airport stream on YouTube at the same time haha.
I hope my review helps make up your mind about this hotel and that you choose to visit this wonderful place. We'll definitely be back.
Don't forget to say hi to Mimi! 🐱
Review by KM7 Dundee
Best Rui hotel
Amazing hotel - I’ve stayed in 5 previous Rui hotels but this was the best. Staff fantastic helped me book a specific tour in Funchal and waiting staff and food fabulous such a selection. Room very nice and clean with sea view, and pick of a sun-bed anywhere around the pool.
Review by Toby T London, United Kingdom
Vacation week in RIU Madeira
Hotellin sijainti meren rannalla erinomainen sekä allasalue todella viihtyisä. Palvelu allasalueella oli hyvää ja tuoleja riitti kaikille. Huone oli keskitasoinen ja sieltä löytyi kakkki tarvittava. Kävimme myös hotellin spassa ja parihieronta oli hyvä, jonka hinta oli 154€.
Buffetin ruoka oli hyvin keskinkertaista ja mautonta, eikä päivittäin ruuissa ollut juurikaan vaihtelua. Erikseen varattava illallisravintola oli tasoltaan heikko, palvelu tylyä ja ruoka heikkolaatuista, etenkin ylikypsä tonnikalapihvi. Sen lisäksi ruuat tulivat aivan liian nopeasti ja koko kolmen ruonkalajin illallinen oli ohi alle tunnissa.
Baarin juomasekoitukset olivat tehty hyvin heikkolaatuisesta alkoholista eivätkä maistuneet samalta kuin tavallisesti baarissa, mm. Cuba Libren rommi ei maistunut valtamerkkien rommilta.
Hotellin respan palvelu oli paikoittain tylyä sekä asiakaspalveluhenkisyys puuttui, esimerkiksi myöhäinen uloskirjautuminen ei onnistunut vaikka hotelliin pääsee kirjautumaan vasta klo 15. Kaikki asioiminen toivottiin sovelluksen kautta ja olemme Riun kanta-asiakkaita, mutta kun teimme pyydetysti pyynnöt sovelluksen kautta, emme saaneet niihin vastauksia. Ainoastaan hotellin tiedot olivat sovelluksessa hyvin näkyvissä.
The hotel's sea view location is excellent, and the pool area is very pleasant. Service around the pool was good, and there were enough sunbeds for everyone. The room was average and had everything we needed. We also visited the hotel spa; the couples' massage was good and cost €154.
The buffet food was very mediocre and bland, with barely any daily variation in the dishes. The specialty dinner restaurant (a la carte) was poor in quality: the service was rude and the food was low quality, especially the overcooked tuna steak. In addition, the courses were served far too quickly, and the entire three-course dinner was over in less than an hour.
The mixed drinks at the bar were made with very low-quality alcohol and did not taste like what you would normally expect at a bar; for example, the rum in the Cuba Libre did not taste like a major brand rum.
The service at the reception was occasionally rude and lacked a customer-service mindset—for instance, a late check-out was not possible even though check-in is only available starting at 3:00 PM. Guests were expected to handle all requests through the app, and as RIU loyalty members, we submitted our requests via the app as requested, but received no responses to them. Only the general hotel information was well presented in the app.
Review by visa u Lahti, Finland
Top quality hotel
Only been in hotel 3 days of a 12 day stay. Staff are excellent. Shout out to David and Luisanna on reception helped me organise a taxi and restaurant reservation for our anniversary meal and a bottle of fizz delivered to room to help start the evening off right. Food excellent and staff very attentive. Bar staff excellent. Special lady in the restaurant always singing obviously happy in her work and brightens the morning with her song. Also no sun bed wars.
Review by Stephen M Merseyside, United Kingdom
