How can we help you?
Find answers to popular travel questions.Search above or browse by topic below
Find answers to popular travel questions.Search above or browse by topic below
One of the conditions of booking through us is that you have suitable travel insurance in place ahead of your trip. To help you arrange this, we have partnered with Holiday Extras, who provide a variety of policy and cover options to choose from.
When purchasing a policy, make sure it includes any activities you’ve signed up for at the time of your booking.
Holiday Extras Cover Ltd is regulated by the Financial Conduct Authority (FCA) and has been named “Best Insurance Provider” by the Travel Weekly Globe Awards for the past 16 years.
Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. If you choose to travel without adequate cover, we won’t be responsible for losses that your insurance would otherwise have covered. We may also need to end your holiday early. If this happens, cancellation charges will apply in line with our booking conditions.