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- Emm Hotel Hoi An
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Emm Hotel Hoi An
Vietnam, South East Asia
Hoi An
Nestled within private gardens, ÊMM Hotel Hoi An features French-colonial and Vietnamese-inspired architecure and offers 4-star accommodation in Hoi An. ÊMM Hotel Hoi An is ideally located only minutes away from Hoi An's 15th century Old Quarter (a UNESCO World Heritage Site) and the palm tree-lined beaches of Cua Dai and An Bang. Guests can make use of complimentary bicycles to explore the Ancient Town as well as the surrounding countryside and enjoy beach privileges at ÊMM's sister hotel, the luxe Victoria Hoi An Beach Resort & Spa.
Facilities
- Spa centre*
- Hairdressing salon*
- Kids’ club*
- Parasols
- Sun loungers
- Outdoor freshwater pool
- Breakfast room
- Air conditioning in Restaurant
- Banquet hall
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent1,610 reviews
Excellent
84%
Very Good
13%
Average
2%
Poor
0%
Terrible
0%
Location
Cleanliness
Service
Value
Perfect place to relax
Great location Lovely breakfast Really big pool! Clean room A great hotel to stay in and relax while on our travels around Vietnam.
Lovely team
★★★★★
We had a wonderful stay at ÊMM Hotel Hội An and truly enjoyed our holiday here. The hotel is clean, comfortable, well located, and has a lovely atmosphere that made our stay very relaxing. What impressed us the most was the service from the staff. Everyone was incredibly friendly, welcoming, attentive, and always ready to help with a genuine smile. We felt well cared for throughout our stay, and the staff’s warmth really made the experience special. Thank you to the entire team for making our holiday so enjoyable. We would be very happy to come back again!
Nice hotel
Very good hotel . The staff very friendly and profesional. Rooom very clean . I will come back next time
Review by Ramon F Reus, Spain
Rude
I checked in with a friend and, as I live in Da Nang, I unfortunately forgot to bring my passport with me.
The male receptionist wearing glasses was unnecessarily rude when I asked about checking in without my passport. I completely understand that the hotel may have a policy requiring identification, but there was no need to communicate it in such a dismissive and unfriendly manner. A simple, polite explanation would have been perfectly acceptable.
What made the interaction even more frustrating was that, after initially refusing, he accepted another form of ID and the visa when my friend requested it.
If an alternative form of identification was acceptable, I’m not sure why the initial response had to be so rude. Policies can be explained professionally and respectfully, especially in hospitality.
I hope the management reviews this interaction, as the attitude of one front-desk employee can significantly affect a guest’s first impression of a property.
Review by sohals2019 Melbourne, Australia
Five stars
Very good hotel neet staff was very friendly and helpful
Review by nishi s Houston, Texas
