- Vietnam Holidays
- Hoi An
- Emerald Hoi An Riverside Resort
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Emerald Hoi An Riverside Resort
Vietnam, South East Asia
Hoi An
Emerald Hoi An Riverside Resort officially began operations in December 2012. Set in the tranquil district of An Hoi, Emerald Hoi An Riverside Resort is located on the banks of the romantic Thu Bon River and within 5-minute walking distance to the ancient town of Hoi An. The resort offers 52 well-appointed rooms with free wireless Internet access.
Facilities
- Fitness
- Spa centre*
- Spa treatments*
- Massage*
- Parasols
- Sun loungers
- Outdoor freshwater pool
- Air conditioning in Restaurant
- Poolside snack bar
- Restaurant
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,449 reviews
Excellent
75%
Very Good
19%
Average
4%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
The beautiful resorts in Hoi An
Great resort! The location was perfect, close to the hustle and bustle of the Old Town. All the staff, especially the reception team, were always friendly and smiling. The two elderly men from the gardening team did a great job taking care of the gardens.
My room also had a problem with the AC, but some members of the engineering team quickly fixed it. The resort offered complimentary bicycles, and my wife and I usually borrowed bikes every day. The security team also helped us with everything about the bikes, including the locks.
Highly recommend this resort to everyone!
A Peaceful Oasis Near Hoi An Old Town
Emerald Riverside Hotel is a charming place to stay with a wonderful atmosphere and very friendly, helpful staff. The location is peaceful, making it easy to relax after a busy day, and having a laundry service just outside the hotel is very convenient for longer stays.
One thing to keep in mind is that the roads leading to the Old Town become extremely crowded in the evenings. If you don't enjoy large crowds or don't want to wait longer for a Grab during peak hours, you might prefer a hotel closer to your preferred activities.
For us, however, the location was perfect. We enjoyed the quieter surroundings while still being close enough to walk to the Old Town, and the welcoming staff and relaxing atmosphere made our stay even better.
A special thank you to Quang and Tru for their attentive service and for making sure we always had something to drink in the Vietnamese heat. Quang, in particular, went above and beyond to make us feel welcome. We would happily stay here again.
Amazing people and service!
Amazing place to stay. The staff are exceptional. They are genuinely very friendly, kind and always go above of beyond every day. Special mention for Quang who ensures that everyone enjoys their breakfast and does everything with a smile. He is an absolute star and a credit to Emerald. We would not hesitate to book again in the future. Thank you so much ♥️
A Perfect Stay—Highly Recommended
We recently stayed at the Emerald Hoi An Riverside Resort for 4 nights as a group of two families (4 people each). In a single word: Perfect!
The Highlights:
The Resort & Grounds: The property is stunningly beautiful. The surrounding gardens are lush, green, and meticulously maintained. All the facilities, including the pool chairs and umbrellas, are kept in excellent condition and look brand new.
The Pool: Huge, clean, and incredibly inviting with the absolute perfect water temperature.
The Rooms: Massive! They feature the largest beds we have ever seen. While some might find the mattresses a bit too firm, they were perfectly fine for us. Our rooms featured beautiful sun balconies—some facing the pool and others facing the river. It was an absolutely gorgeous view to wake up to.
The Service: Truly exceptional. The staff was incredibly kind, always smiling, and eager to help. Every request or issue we raised was handled swiftly and professionally.
Breakfast: The morning buffet was perfectly reasonable. While it wasn't the best we've ever experienced, there were plenty of options and no one went hungry.
Areas for Improvement (For Management's Attention): There were just two issues that occurred during checkout that management should address:
Billing Confusion: Whenever we ordered food or drinks, each family signed the receipts with their specific room number to keep the charges separate. However, at checkout, we discovered that the hotel had inexplicably added all of our room numbers to every individual receipt we signed. We were handed mixed-up bills that didn't accurately reflect what each room ordered. We had to manually sort through all the signed receipts at the front desk and recalculate what each family actually owed.
Laundry Bag Charge: The hotel charged us for using the simple cloth laundry bag that was placed on the bed. In our experience, these bags are disposable and complementary at hotels. It is baffling that they would charge for this—surely, after a guest fills it with sweaty, dirty clothes, the hotel isn't reusing that same bag for the next guest (or at least, I really hope not!).
The Verdict: Even though those two incidents at checkout left a slightly sour taste, the overall stay was fantastic. We highly recommend this resort
Review by Kobi L Eilat, Israel
Good location
Nice location and nice place .friendly staffs
