- Vietnam Holidays
- Hoi An
- Bay Resort Hoi An
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Bay Resort Hoi An
Vietnam, South East Asia
Hoi An
Nestled on the banks of Hoai River, overlooking the Hoi An Ancient Town, Bay Resort Hoi An is a peaceful retreat offering an enchanting experience. With 128 charming rooms, suites and villas, the resort tells a delightful story through our culinary experiences offered at its Mediterranean restaurant and pool bar. From reflexology and unique body treatments to amazing traditional massages, a visit to the resort's Breathe Spa will leave you with a profound sense of well-being— one that takes hold deep in your soul. Bay Resort Hoi An is built to become a center for discovering local wonderment and intrigue, and perhaps, guests can add on their own tales from their stay, and in a way, gain memories and stories of a lifetime. Bay Resort Hoi An will be a train full of memories taking you back to the prime era of the historic port town of Hoi An.
Facilities
- Fitness
- Aerobics
- Spa centre
- Spa treatments
- Children playground
- Sun loungers
- Air conditioning in Restaurant
- Show cooking
- Poolside snack bar
- Restaurant
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent361 reviews
Excellent
91%
Very Good
5%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Great Family time and attentive staff
My family and I had a wonderful stay! The staff were very attentive and welcoming, the hotel was beautiful and green, and the facilities were great. The location was excellent too—just a short walk to the Ancient Town and Central Market. We really enjoyed our stay and would definitely recommend it! Special shoutout to Tom and James. Very helpful!
Review by 503eb Tracy, California
Professional high level treatment
My husband and I stayed at this hotel and had several massages over three days, including full-body, foot, and head massages. The experience was excellent every time.
Everything was very clean, comfortable, and professional. The therapists were wonderful, and the quality of the massage was so good that we came back and specifically asked for the same ladies again.
I am a doctor myself, and I was truly impressed by their professionalism, technique, and ability to understand and feel exactly what the body needs. This was much more than just a relaxing massage — it felt like a truly professional therapeutic treatment.
Highly recommended! It is absolutely worth the money. If you are staying at this hotel, don’t miss the opportunity to have a massage here.
Good location near Old Town, marred by guilt-inducing service and cleanliness flaws
Positioned just across the bridge from Hoi An’s Old Town, Moire offers convenient access to major sights while remaining removed from the immediate noise.
Rooms are modern and comfortable, while breakfast provides well-portioned dishes served on warmed plates. Driver Michael provided a great transfer in a luxury Mercedes SUV, and Mimy at the Yellow Bicycle restaurant was exceptionally warm and welcoming, they were truly the only two staff members we genuinely liked and appreciated during our stay.
Regrettably, the hotel struggled with basic housekeeping, communication, service anticipation, and hospitality grace.
Although modern, our room was noticeably dirty in several spots (see attached picture), and throughout our two-night stay, dirty dishes were left uncollected in the hallway corridor for the entire duration of our visit.
Upon landing in Danang, being exhausted, we inadvertently forgot about our booked transfer and arranged a Grab; however, for a 5-star luxury hotel that had our flight number and WhatsApp contact, we expected a proactive call or heads-up upon landing rather than a message two hours later while we were already en route. Although we profusely apologized via chat and willingly paid for the transfer anyway, the lobby and check-in staff repeatedly brought up and dwelled on how long the driver had been waiting, making us feel unnecessarily guilty throughout the check-in process.
Furthermore, during a sudden rainstorm at the pool, staff ran for shelter holding umbrellas over themselves without offering assistance or umbrellas to guests trying to cover their belongings (see attached picture).
Lastly, the breakfast setup requires guests to walk to a booth just to order eggs that are later delivered to the table, and takeaway coffee is strictly prohibited, which felt unnecessarily restrictive for a boutique property.
Review by khinnshayesmithc Milan, Italy
Beautiful Stay in Hoi An 🤩
Beautiful Stay, Hoi An is magical Ancient town, hotel Beautiful super Luxury Resort, room amazing, i enjoy the Pool & Super Breakfast, all Guys including Front Desk Manager, beautiful & Helpful Concierges. Anthony. Mandy, Jenny, tom, Gary, James, rose. Ryan. Dean, bach. Black. Sherry, William, para. I'll be back my next Vacation. Come here, you'll love it Guys
Review by danieldive1 Miami, Florida
Great place to stay in hoian
Great hotel great location wonderful and kind staff
