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Pool
Pool
View 60 Photos
  • Thailand Holidays
  • Patong
  • The Charm Resort Phuket

The Charm Resort Phuket

TripAdvisor Review
Thailand, South East Asia
Patong

Set at just 60 metres from the popular Patong Beach, this modern hotel is the perfect hub for a sun-soaked vacation in Phuket. Its guests will be at just a 15-minute stroll from the hustling and bustling centre of the resort, where they can find all forms of entertainment and plenty of excellent restaurants. Those who are looking to take advantage of the excellent shopping opportunities of the area will be at just a 5-minute drive from the 200-plus stores housed in the Jungceylon Mall. The resort itself is a great place for relaxation, a place where guests can enjoy delicious Thai or international dishes and chilled cocktails or work on their tan around the outdoor pool. There is a fitness centre for those who want to maintain their muscle tonus and a shaded garden where to retreat with an interesting book in hand.

Facilities

  • Car park
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Car hire
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Medical service

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good1,368 reviews
Trip Advisor
Excellent
46%
Very Good
29%
Average
13%
Poor
5%
Terrible
6%
Location
Cleanliness
Service
Value
TripAdvisor Review
Good service

Good service by wit, bauw and frame

TripAdvisor Review
Excellent service

Wit, Baow and Frame give excellent service

TripAdvisor Review
Phuket best pool view

Best experience in Phuket. Hotel so close to everything and the boys working up at the roof top pool are the best ! Shout out to Nit, Brow and Fream !!!! You guys made my partners bday feel more than special ! Cheers

TripAdvisor Review
Perfect hotel

The staff have been nothing but amazing since we arrived. Went away for my birthday with my partner and we have loved the room, the location (close enough to everything but far away enough to not be in the epicentre). The bar staff at the rooftop pool even helped me celebrate (Wit, Brow, Fream).

TripAdvisor Review
"Charm" in name only — a noisy, dark, and deeply stressful mistake

Do not be fooled by the over-glamorised photos online. In reality, The Charm Resort is tucked down a weird back street and feels a little tired. The corridors give off a distinct prison-block vibe, and the facilities are equally bizarre. We tried visiting the pool bar at 10 PM to find it completely deserted, and later had to navigate the toilets in pitch darkness because the lights refused to turn on.

​In the room, the air conditioning spent the entire night impersonating a roaring jet engine, which made sleep practically impossible. As for the food, it was average/ok. Nothing special but filled a hole.

​The grand finale was our departure. The taxi service operating out of reception decided turning up 20 minutes late for an airport run was perfectly acceptable. When I panicked and begged reception to call us an alternative, they offered zero urgency, choosing instead to repeatedly inform me that the driver wasn't answering his phone. Tremendously helpful!

​Thankfully, we only booked a single night as I’m not sure I would have survived a second. Never again.

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