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  • Thailand Holidays
  • Patong
  • Phuket Marriott Resort and Spa

Phuket Marriott Resort and Spa

TripAdvisor Review
Thailand, South East Asia
Patong

When you stay at Phuket Marriott Resort & Spa, Merlin Beach in Patong, you'll be on the beach, within a 10-minute drive of Patong Beach and Bangla Road. This luxury resort is 4. 6 mi (7. 5 km) from Karon Beach and 7. 6 mi (12. 3 km) from Kata Beach. . Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge). . Make yourself at home in one of the 414 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 48-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. . All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. <p>Enjoy international cuisine at Phuket Coffee Co. , one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee. </p>. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Patong? This resort has 6168 square feet (573 square meters) of space consisting of a conference center and 7 meeting rooms.

Facilities

  • Darts
  • Tennis*
  • Billiards
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Sauna*
  • Outdoor Rooftop Swimming Pool
  • TV lounge*
  • Children playground*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent7,951 reviews
Excellent
78%
Very Good
14%
Average
5%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great staff

Such beautiful staff made us feel so special. Frenny, Bludu, Bao

Food was amazing.

TripAdvisor Review
Dream vacations

Great location. Very nice hotel. The food and service at the Merchant restaurant was exceptional and the personel very friendly and helpful.

TripAdvisor Review
严重食物中毒与酒店极度不负责任

Our family stay at Phuket Marriott Resort & Spa, Merlin Beach in early August 2026 was ruined by a severe food poisoning outbreak. A group of us—including a young child—suffered acute gastroenteritis, high fever, and non-stop vomiting within hours after consuming resort food and water amenities. We spent our vacation bedridden and were forced to seek urgent medical treatment from the hotel-referred doctor on-site.
What makes it worse is the complete failure and total cowardice of management. We submitted a formal complaint with complete medical documentation and evidence. The hotel stated that their investigation was complete and claimed that the result had been sent to us via email. However, we received nothing across two different email accounts. Although we requested them to forward the response, the hotel repeatedly broke their promises, pushed back their self-set reply deadlines, and ultimately left us with no concrete reply for over a month—a blatant ghosting tactic to avoid responsibility.

This hotel has zero concern for guest safety, basic hygiene, or ethics. Once they take your money and you get sick from their facilities, they will simply toss you aside, ignore your emails, and cover up their health hazards. Do NOT risk your family's health or hard-earned money here. Extremely shameful behaviour for a 5-star brand. Stay away at all costs!

我们 2026 年 8 月初入住 Phuket Marriott Resort, Merlin Beach,因酒店餐饮及水机设施引致严重食物中毒。一行人(含幼童)几小时内集体急性肠胃炎、高烧及剧烈呕吐,假期全毁,更需由酒店转介医生上门急诊。

酒店管理层的处理态度极度不负责任。我们提交了完整医疗证明,酒店声称调查完成并已电邮结果,但我们两个电邮均未收到。要求转发后,酒店多次反口拖延回复限期,最终过了一个月仍完全“玩失踪”不作实质回复。

该酒店完全忽视住客安全与卫生,出事后只想掩饰隐患、逃避责任。切勿拿家人健康冒险,强烈建议切勿入住!

TripAdvisor Review
Great

Great service from Tanny at la cala

TripAdvisor Review
Amazing holiday

Absolutely amazing experience. Special thanks to Maprang, Kwang, Rung, Game. Attentive and thoughtful service!

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