- Thailand Holidays
- Kata
- Sugar Marina Resort Fashion Kata
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Sugar Marina Resort Fashion Kata
Thailand, South East Asia
Kata
This beautiful boutique hotel is nestled in the vibrant and exquisite area of Kata Beach, next to Karon Beach. It is within walking distance from the main shopping centres, bars and restaurants. Patong entertainment area is around a 15 minutes-drive. This design hotel is a perfect example of stylish comfort.
Facilities
- Outdoor freshwater pool
- Luggage room
- Concierge
- Multilingual staff
- Transfer service*
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,023 reviews
Excellent
36%
Very Good
38%
Average
15%
Poor
5%
Terrible
6%
Location
Cleanliness
Service
Value
Great place
Super place.Huge thanks to Bella, Sarah, Ice and Scot.The room was very clean and smelled amazing too.Will definitely come back
Unacceptable Experience
⭐☆☆☆☆
Avoid this hotel – completely unacceptable experience.
I checked into Sugar Marina Resort Fashion, Kata expecting a relaxing stay. Instead, I got a disaster: • Bathtub tap in the middle of the room was broken and wobbling on the floor. • Shower had almost zero water pressure. • No hot water at all.
When I complained, the only “solution” offered was to move me into a room half the size of what I booked. I refused, and they sent an engineer into my room during my vacation – who admitted he couldn’t even fix the problems until the next day.
So I was left paying full price for a room with no hot water, no proper shower, and no comfort. The hotel staff made no effort to follow up or offer proper compensation.
This is not a 3–4 star hotel experience – it’s a scam. They advertise stylish rooms but can’t provide the most basic amenities like hot water or working fixtures.
Do yourself a favor and stay elsewhere.
Perfect stay
Sugar marine fashion was perfect everyone so friendly and Scot an Finley gave us a fruit platter when we arrived and a little gift as we left they are so polite and helpful, the hotel is next to everything you need we could see the sunset and beach from are room it was perfect, rooms are big bed was perfect , thankyou Scott and Finley
Outdated ID take my moneybelsewhere
I recently stayed at Sugar Marina Resort - Fashion - Kata Beach and unfortunately it was a disappointing experience overall, especially compared to my previous stay at Sugar Marina Resort - Lagoon - Villas, Naiyang Beach, which was excellent.
When we arrived for check-in, there was nobody at the front desk and we waited several minutes before being assisted. After checking in, we settled into the room but immediately felt that something was off. A couple of hours later, while we were already getting ready to leave for our excursions, the front desk called to explain that there had been an issue with the room category we originally booked and that we had supposedly been “upgraded.”
However, the room did not feel like an upgrade at all. There were visible signs of water damage, and parts of the ceiling appeared moldy or damaged. Overall, the condition of the room was disappointing and not what I expected based on the hotel photos or branding.
During check-in, we were also told that breakfast was included. The first morning there was no issue. However, on the second morning, a restaurant manager approached me in front of other guests insisting that breakfast was not included and that I needed to pay. I explained that hotel staff had specifically informed us at check-in that it was included, but the situation was handled very unprofessionally and felt unnecessarily embarrassing. Even afterward while resolving the payment, the interaction remained uncomfortable and rude.
Overall, the biggest issue was the lack of communication and professionalism between the hotel and restaurant staff. The experience felt disorganized and stressful rather than relaxing.
When checking out, I explained the situation and concerns to staff, but it felt like there was very little acknowledgment or accountability for the confusion and discomfort caused. It was only after I mentioned that I intended to leave an honest review that complimentary drink vouchers were offered for the restaurant involved in the incident. I declined them, as the issue for me was never about compensation, but rather the lack of communication, professionalism, and a sincere apology throughout the experience.
It’s unfortunate because I had a genuinely great experience with another Sugar Marina property previously, but this stay did not meet expectations.
Review by zilda o Vaudreuil-Dorion, Canada
10/10 location and service
Recommend this hotel. I’m will come back again. The staff were super helpful Bella, Anton, and Ice, they so kind 😊
The room was clean, the pool view is amazing, and the facilities were pretty complete. Best part is the location, just a few steps to Kata Beach. Honestly, that’s the highlight of the stay.
