The Old Phuket Karon Beach Resort

The Old Phuket is your option if you want a relaxing stay with great service and amenities. Everything was good, plus the staff is really nice and helpful. I especially appreciate the support of Mr. Prasit, a very kind and helpful guy at the front desk, who help me out with all my queries. Great time in Phuket thanks to this hotel!

The best customer service cleaning is perfect and hospitality the best is that it’s baby friendly environment shout out to Peter que and Jum for the best service ever ❤️

Rating: ⭐⭐⭐⭐⭐ (5/5 Stars) Title: Wonderful Stay, Great Value, and Unbeatable Views (Room 406!) First Impressions & Special Gestures Warm Welcome: The resort is lovely, clean, tidy, and makes a wonderful first impression. Anniversary Touch: We requested a special setup for our wedding anniversary. The staff beautifully folded towel swans and left flowers. They accidentally wrote "Happy Honeymoon" instead of "Happy Anniversary," but it was still a very sweet and thoughtful gesture! Perfect Location & Accessibility Dual Access: One of the most impressive things about this hotel is its incredible location. You can easily access both parts of Karon—including all the restaurants, nightclubs, and shops—directly from either the front or the back of the hotel. Peaceful Setting: Even though everything is so close, the resort sits just off the main road. Because of this, you don't get all the heavy traffic noise and busy street commotion. Room 406 Experience & Amenities The Location: We stayed in Room 406 on the 4th floor. It is perfectly situated right at the front of the complex, just two doors down from the lift and one flight up from the upper pool. The View: Absolutely amazing! You get beautiful views looking right into the mountains. It is far enough away to be quiet, yet close enough that you can still hear the ocean waves at night. In-Room Features: The room includes a spacious shower, clean towels, bathrobes, slippers, and a free tea and coffee setup. There is a Smart TV that easily connects to Samsung phones to check emails. Great Extra: They also provide a large umbrella in the room for you to use during your stay, which is a fantastic and very useful touch. Minor Downsides: The only real downsides were a shortage of clothes hangers and a very firm, hard bed. The bed aggravated my bad back, forcing me to sleep upright, though this comes down to personal mattress preference rather than a hotel fault. Important Mini-Bar Tip Pro-Tip: You get 2 free bottles of fresh water daily. Every other drink (alcoholic or non-alcoholic) has a charge, tracked by an itemized menu. I highly advise taking a photo of the mini-bar when you arrive and another when you check out to prevent any billing discrepancies or miscommunications. Excellent Staff & Housekeeping Impeccable Service: Every single staff member we encountered—from security to the janitors and maintenance team—was exceptionally polite and friendly. 24-Hour Desk: They have a 24-hour reception desk in a lovely, spacious, open-plan lobby, meaning someone is always there to help you no matter what time of day or night. Daily Cleaning: The maids did a fantastic job cleaning the room, changing bedding, replenishing toiletries, and washing the cutlery every day. Our regular maid accommodated us so well that we tipped her accordingly. Resort Facilities & High Security The Pools: The pool closest to us on the 4th floor is on the smaller side, but it is perfect for a quick dip. This is also where you exchange your towel cards for clean pool/beach towels (just don't lose the cards or towels, as there is a replacement fee). There is a larger, beautiful main pool on the other side of the resort next to the premium swim-up rooms. Top-Notch Security: Security is stationed at the front, rear, and around the grounds. When we first arrived, a guard politely asked for our room key to verify we were guests. This strictness gave us great peace of mind and proved the resort is kept safe. Unbeatable Value & Transport Pricing: At just £30 per night (likely due to traveling off-season), this room was an incredible bargain. It did not include breakfast, which didn't bother us since I only need coffee in the morning anyway. Shuttle Service: The hotel offers a free, scheduled courtesy shuttle taxi into other local markets and regions of Phuket. Note that it is one-way only, so you will need to arrange your own transport back. Final Verdict Highly Recommended: I would recommend this resort to anyone and will absolutely request Room 406 again when we return!