Baumancasa Beach Resort

Big Hotel, right on the beach (building 1) of up to 100 m from the beach building 5. Has 2 rooftop pools which are great. Good basic breakfast. Room was a good, clean standard hotel room. Shower was good, and the internet worked well. King size bed, which was a bit hard for me. plenty of pillows and towels. Good restaurants and mini-mart onsite / nearby. Karon beach quieter than Patong beach, (15 mins in a car away) so a very nice spot. No complaints except hard bed, which I fixed by getting an extra bed quilt, and sleeping on 2 bed quilts above the mattress. Phuket gets very hot during the day, so bring a good hat.

Stayed there last week for a week. Location is nice just across the beach however few issues:

• soundproofing rooms is very poor- w as difficult to sleep as you are on the main road with loud noises and music even late at night.
• breakfast is not good.
• staff don’t understand english- there might be one who does but she is not always there. It took great efforts to explain to them any simple thing needed.
• we had few things stolen from our room probably by housekeeping. Informed the reception that we when we went back to room from tour, our phones chargwrs were broken as if someone tried to jam them in the socket without adaptors- but after soending half an hour trying to explain- nothing was done by hotel.
• little value for your money.

I recently stayed at this hotel, and I can confidently say it was one of the most disappointing experiences I've ever had. My wife had an accident on a ramp that was not even ADA compliant, which should have been a red flag from the start. The lack of attention to safety standards is alarming and unacceptable for any establishment.

When I rushed to the reception for help, I found it completely empty for a staggering 30 minutes. This delay was infuriating, especially given the circumstances. When I finally managed to get someone's attention to call for an ambulance, I was met with a language barrier – the staff did not even speak English! This made an already stressful situation even more difficult.

After an agonizing 45 minutes, the ambulance finally arrived. However, to my utter disbelief, they refused to treat my wife due to insurance issues. This is something you would never expect from a hotel that claims to cater to international guests. To make matters worse, the hotel staff offered no assistance or support during this crisis. It felt as if they completely abandoned us in our time of need.

I cannot stress enough how poorly managed this hotel is. The lack of proper safety measures, the unresponsive staff, and the overall disregard for guests' well-being are unacceptable. My strong recommendation is to avoid this hotel at all costs. If you are considering traveling to Thailand, please choose a hotel that genuinely cares about its guests and adheres to safety standards. This place is not it!