- Thailand Holidays
- Chaweng
- Hyatt Regency Koh Samui
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Hyatt Regency Koh Samui
Thailand, South East Asia
Chaweng
Arrive to the long dramatic illuminated lobby at Hyatt Regency Koh Samui with a fresh breeze flowing through and natrual sun and moonlight coming through. Walking along this fresh lobby walkway, will take you all the way to the the oceans edge for the perfect frame for your first vacation photo. The resort is built around the YangNa Trees (protected trees in thailand) and coconut trees, famous to Koh Samui. The hotel grounds has over 600 trees on our 8 acres, the hotel design based on the hotel being a gallery within the protected forest allowing guests many places to sit, rest, look out to the ocean, walk within tropical and garden flower beds and of course celebrate. The hotel has 140 rooms, including a regency club, 17 suites and 7 pool villas. Each of the villas are at the beach and seaside edge and have large expansive deck areas. The Presidential Villa is the largest and most luxurious of all. The hotel has a signature grill restaurant and bar by the beach, Lobby Bar social space and a Spa of 5 treatments rooms (2 are double suites). The hotel has event space of 190sqm allowing sit down western dinners of 100pax, cocktails for 150, and we welcome events outdoors, beach and other locations of our hotel.
Facilities
- Spa treatments*
- Massage*
- Children playground
- Children’s swimming area
- Private beach area
- Luggage room
- Concierge
- Garden
- Transfer service*
- Local and international calls*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,363 reviews
Excellent
81%
Very Good
10%
Average
5%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
Great for kids, but depends…
Couple of recommendations:
- I would highly recommend this hotel to families with children under 10, as most of the facilities revolve around them (see below)
- Unlike the ritz, this is a much more condensed and convenient hotel.
- Club lounge is recommended in the evening, because (like in most resorts) their restaurants are a captive audience and will nickel and dime you (unless you go to the white market)
- News is an extremely helpful and polite front desk manager
Facilities include:
- 4 pools-ish
- 2 billiards tables (one in cafe and one in camp Hyatt kids)
- Playground
- Ping pong table
- Free snorkeling (though nothing to see)
- Small water slide and water features
- Golf cart service
- Kids club “camp Hyatt”
- Hammock and swing on the beach
- Daily shows including bands, fire, carnival activities, and movies
Below the expectations
Considering the category and the price of the hotel, the perception is below the average for a hotel of a similar category.
Major concerns were: the swimming area is relatively small and crowded; the number of beds is highly underestimated compared to the number of hotel guests, resulting in people being left without beds.
Moreover, as you arrive, nobody cares about you or helps you find a beach bed, and people have to figure out by themselves whether there are any beds left. Not exactly a 5-star service.
The staff are to be congratulated for their kindness; unfortunately, they barely speak English. Overall, this does not feel like a Hyatt hotel experience.
The waiting time is often far too long (15 minutes for a coffee or a piece of bread in the restaurant).
You are more than welcome
A perfect 12/10! Ton at the breakfast buffet is exceptional and always one step ahead of our wishes. Bank the F&B Manager his team and the entire Regency Club team deliver truly outstanding hospitality and made us feel at home throughout our stay. Special thanks to the General Manager, whose attention to detail and leadership are evident throughout the resort. One of the best-managed Hyatt resorts we have ever visited.
Review by mbrenneke Nassau, New Providence Island
A wonderful multi-generational holiday at Hyatt Regency Koh Samui
We recently stayed here for a family holiday with our children and grandchildren, and it was truly a great time from start to finish. The location is excellent, right on the beach with everything you need close by.
The service throughout was amazing and genuinely friendly, from top management right down to every member of staff we interacted with. We noticed the leadership regularly walking the grounds to make sure everything was running smoothly and always taking the time to stop and greet us personally. That kind of visible, hands-on approach really sets the tone for the whole property.
Our grandchildren absolutely loved it, and as a family we couldn't have asked for a better setting to spend time together.
No hesitation at all in recommending Hyatt Regency Koh Samui to anyone planning a family trip to the area.
Review by Aanmo Dubai, United Arab Emirates
Best breakfast in tailand
The best breakfast in koh samui great for children check in was quickly with a great and super quickly staff service amazing we really recommend Hyatt koh samui
