Palm Coco Mantra Samui

This hotel is very nice and people are super friendly. Great breakfast too. But beware that a standard room has no balcony or ocean view. These rooms are very small and tucked at the ends of the building, almost like an afterthought. We stayed one night in the balcony rooms and it was SO much better - not just the view, but more space, better ventilation etc. Also beware that the tide in the bay gets extremely low: for half the day it is ankle deep as far out as you can walk. Full tide makes it about thigh high deep. If you enjoy swimming in the ocean, you may want to choose another location.

First of all, we had the unpleasant experience of finding out that our room was not available and we would have to stay in another room for one night. The feeling that we had arrived in a place and could unpack and enjoy those days, we did not have. Moreover, the room we stayed in the first night, although they called it an upgrade, smelled bad and was dirty. Then the breakfast that starts at 08:00 and which is not even ready at this time, there are still foils on the food and you have to wait for the hotel staff to take pictures of the food before you can start, I don’t understand why. If you plan excursions, these usually start between 07:00 and 08:00 and so you have no way to enjoy breakfast, which is why out of 5 breakfasts I missed 3. In terms of cleanliness for a hotel with an exceptional rating, be it 2, 3 or 7 stars, there is space to improve. I liked the location because it has a more intimate beach. I also liked the staff at the bar and restaurant in the second part of the day, very nice. If I were to come back here on this island again, I would look first for another hotel, maybe there are better options.