Melati Beach Resort and Spa

For the last 3 years we stay for 15 nights . The food was great the room was very nice the gardens and pools were well.looked after. The beach are was small but really tidy. 99% of the staff were just fantastic polite professional and help you anytime and I really wanted to give 5 out of 5. But the last trip we had we got conned out of money we were owed by a manager called MR SOM. I know it was our own fault and I only mentioned it because I would not like it to happen to anybody else who visits the Melati. I truly feel sorry for all the staff but would still like to mention just some of the staff that were fantastic. Ning, Gift,Chef Ken, Chef Bob, Baddie Ji Ji, Mam, Kevin The Chef at breakfast, Simon the boss. There were many more like the room cleaners, gardeners, the people on the front desk really everyone except MR SOM This for us is very sad because we will not be going again and will truly miss the staff we mentioned so much.

We were at Melati as a group of friends with families.

To begin with Melati will live upto your expectations of a five star resort. The rooms are well done, the grounds are beautiful with a lot of greenery and an artificial water stream running through the gardens.

The pool and the pool bar are great to spend time at.

The food at their View restaurant is amazing.

We were in the Private Pool room which was pretty big with a sizeable living area, some games to play lile chess and cards, a nespresso coffee machine. The Room too was nice with a King Sized bed, or maybe even larger than that.

The staff, specially the housekeeping staff are at their toes attending to every little need of yours promptly and with a smile on their face. Seriously, the one thing that can cover up the little negatives(which i talk about below) at any holiday resort is the staff. Hats off to them. At the restaurant too, chef Jonathan and the other wait staff was so very attentive to our needs. Chef Jonathan and Rohan managed to whip up some special vegetarian meals to suit our pallette. A big shout out to the housekeeping and the staff at the restaurants.

However, a few things that may need improvement,

Since this is a very nature inclined resort, Pool rooms need to have the Pool area covered with a rollable ceiling or a proper roof, and not have a garden with mud around the pool. We consistently had mud falling in the pool and some millipeeds on the pool for most of the stay. Hardly could use the pool without continuously cleaning it even when in the pool. Also, maybe do away with the huge stairs in the pool. They make the already small pool much smaller.

Secondly, the buggies are too slow to arrive. However once you walk around the resort you will realise, most places are a short distance if you take the central garden route.

Lastly, The private beach was really private, however a bit rocky.

One thing to note is that tuere is nothing much around the resort, so you will have to cab it up to any place around the island, and the cabs in Koh samui seem to be a bit more expensive than across other cities in thailand.

We stayed at this resort for 3 weeks with our friends and found it to be a fantastic resort, the rooms are huge and clean, the staff were all friendly and helpful. The yoga Pilates and gym were excellent and all the management went above and beyond to make our stay stress free. Special thanks to the manager Simon and also mame at the front desk assistant manager. We would recommend this resort highly.