L Hotel Seminyak

We enjoyed a 2 night stay here and have to comment on the great staff. Everyone provided great service and rushed to accommodate our every need. Everyone was polite and had a smile for us. The hotel was clean and fresh and in a central location with a nice rooftop bar.

Staff was very helpful. We had a very late check in and no issues.Overall good value for money. we had a transit stopover and were not really looking for more than a good bed to sleep. Were happy with the shuttle facility to the town centre.

I was a bit appalled when I arrived at this hotel because it was empty and I felt that I was the only guest there. Maybe it's because of the low season and the corona virus outbreak effect.

First I would like to start with the room corridor on the first floor..it was very dark, gloomy, shabby and looked run down. I noticed that there are reviewers here that complained about the corridor's strong fragrance and I would have to agree. The aroma is too strong and perhaps a wrong choice. The hotel should consider reducing it because a gloomy, dark corridor with a pungent smell is not a good combination. It gives a feeling of creepiness.

The room itself, was...a bit different from the internet pictures. It was a bit crammed and tiny, especially the shower and toilet. Yes, I know this hotel adopts a minimalist or petite or unconventional concept but it should not sacrifice convenience and comfort. I think the room can still be expanded by taking out the unnecessary furniture and corners and re-configuring the layout. It just felt very dark and small. And only two main pillows? Should be four at the minimum.

A winning point for me for this hotel was the staffs. They were responsive and helpful. My AC's room had a trouble and was really hot. I wanted to call the front desk, but the room's phone was this chargeable wireless phone which is quite rare used by hotel nowadays. Picked up the phone to call, but the battery ran out. I think you should just use a normal wire phone. So I had to go down to the front desk and told them about the issue, and they were quick to respond. Technician was quick in fixing it. So, hats off to the staffs.

Overall, I think the hotel has seen better days. It is now lacking a new and fresh touch, giving it a sense of withering, old and shabby. It's a bit ironic because this hotel has potential. It is strategically located and the staffs were nice.