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  • Bali Holidays
  • Sanur
  • Maya Sanur Resort and Spa

Maya Sanur Resort and Spa

TripAdvisor Review
Indonesia, South East Asia
Sanur

This wonderful property brings contemporary style to Bali's favourite beachside village with a collection of rooms, suites and supporting facilities. The hotel is attuned to the surrounding environment through an innovative design concept featuring a green rooftop that has a natural cooling effect. Perfectly placed by the beach with uplifting ocean views, the complex is a smart retreat with a distinct focus on wellness. With the wonderful outdoor swimming pool area and a white sand beach just footsteps away, this hotel is the ultimate leisure destination. The beautifully decorated rooms welcome visitors with a sophisticate atmosphere and all the essential amenities for a comfortable and memorable stay.

Facilities

  • Other Protocol
  • Fitness
  • Spa treatments
  • Kids’ club
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Air conditioning in Restaurant
  • Poolside snack bar
  • Non-smoking area
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent1,846 reviews
Trip Advisor
Excellent
81%
Very Good
13%
Average
3%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
First time in Sanur

This was my second visit to Bali, though it had been 20 years since my last trip. It was my first time in Sanur, and I really enjoyed the convenience of having the town, the beach, and the hotel all within close proximity; everything was accessible on foot, allowing me to spend the day relaxing by the beach or pool and then head out for shopping or drinks in the evening. The hotel was comfortable, and the staff were all kind and welcoming with friendly smiles. Mirah, who assisted with my check-in, was cheerful and explained the restaurant and pool hours clearly and politely. It would have been even more helpful to receive a written note with the specific times. She also arranged a spa appointment for me, and I was able to relax with a wonderful massage. It would also be helpful to have instructions somewhere on how to operate the hot water in the room. Overall, I had a fantastic vacation and would love to visit again.

Review by yuriyuriT Nerima, Japan
TripAdvisor Review
Very good, nice experience!

Very beautiful hotel. Nice room with a pool. The breakfast was also very good. Panji help us very good!

Review by Marysha D Utrecht, The Netherlands
TripAdvisor Review
Beachfront quiet paradise in the heart of Sanur

We stayed in a nest room at the end of the hall on the 3rd floor (321) and highly recommend that as you get a full view of the lagoon pool and tree bar without other nest balconies in front of you. They had a beautiful bride and groom towel arrangement on our bed upon arrival for our 20th anniversary. The room was large and bathroom was spotless. The bed was super comfortable and we ordered extra firm contour pillows. Breakfasts were delicious, with great variety and had a great view of the beach. Tonic wellness shots were also provided at breakfast.

We were a close walk to the pool and the location was superb in the middle of the boardwalk and main Street for all sort soft restaurants and bars, spas and shops to explore in Sanur. We borrowed the hotel cruiser bikes daily to explore Sanur safely and with lots of fun! Wonderful stay at Maya Sanur!

Review by AstridCanuck Toronto, Canada
TripAdvisor Review
Amazing

This is an amazing hotel. The staff are friendly and hardworking

TripAdvisor Review
Unacceptable for a Luxury Resort – Broken Rooms, Damaged Belongings

Do not waste your money on this resort!! You pay an absolute fortune to stay at Maya Sanur, but you get terrible customer service and a very poorly managed hotel in return. Our stay was a complete disaster from start to finish: • Disgusting Hygiene: I ordered a goose-down pillow from their pillow menu, and when it arrived, it was visibly dirty with black stains all over it. Dilapidated Rooms: The bed sheets provided were literally torn, and the seating/luggage storage space in the room was completely broken. Ruined Personal Belongings: I trusted their laundry service to wash my shoes. They completely damaged them—the crisp white colour on one shoe turned completely grey! 7Avoid this place at all costs!

Review by 4shabnamy Sydney, Australia
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