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- Mercure Bali Nusa Dua
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Mercure Bali Nusa Dua
Indonesia, South East Asia
Nusa Dua
Mercure Bali Nusa Dua hotel is situated in Nusa Dua, close to the prominent Indonesia Tourism Development Corporation (ITDC) complex and Nusa Dua beach, with shuttle to Tanjung Benoa watersport activity area. Our 4 star hotel in Nusa Dua that is located 1 4km away from Ngurah Rai International Airport features 193 contemporary rooms and 8 Junior Suites, restaurant, lobby bar, fitness centre, spa, swimming pool, pool bar, kids pool, meeting rooms and free shuttle car to our beautiful beach every 40 minutes
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wired Internet*
- Wi-fi
- Local and international calls
- Transfer service*
- Secure parking
- Room service
- Laundry service*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.5 Very Good1,214 reviews
Excellent
27%
Very Good
33%
Average
20%
Poor
10%
Terrible
9%
Location
Cleanliness
Service
Value
Horrifying - dilapidated hotel with health hazard
Hotel is in dilapidated state.While the service provided was satisfactory, I must express my disappointment as I do not believe this establishment meets the standards of a 4-star hotel. In fact, I would hesitate to even rate it as a 2-star, finding it more akin to a 1-star property. As an Accor member, I had chosen to stay here for a single night before my flight the following day.
Upon entering my initial room, I was concerned to observe the presence of mold and a distinct musty odor. I promptly requested a room change, which was accommodated. However, the alternative room presented its own issues, as the balcony door was unable to close properly. Consequently, I decided to cancel my reservation and relocate to another hotel. I found this to be the shabbiest hotel I have encountered.
I am curious as to what may be occurring within Accor, especially given that the hotel itself does not appear to be particularly old. While my cash payment was refunded, the points payment was not. I intend to submit a formal complaint to Accor once my holiday concludes.
Additionally, I suspect that the hotel may have restricted the uploading of photos online. Therefore, I advise caution when viewing the online images.
Review by 273linaw Sydney, Australia
Too many sales people
This hotel is in a lovely location. The facilities are great and staff mostly friendly. The only downside is the constant up selling from staff members when having out morning breakfast.. it detracts from the quiet holiday vibe
Bali magic in Nusa Dua
Just back from an amazing few days in the Mercure hotel. The staff were amazing and big shout out to Sakthu whose friendly banter in the mornings brightened the day. Food and accommodation was fabulous and we will definitely be back... Hopefully towards the end of the year. Great value for money.... Thanks Rachel and Janice
Great Service and Relaxing Atmosphere at Mercure Nusa Dua
We had a wonderful 2-night stay at Mercure Nusa Dua and truly enjoyed every moment of our visit.
From the moment we arrived, the hospitality was exceptional. Special thanks to Ms. Manis for handling our check-in smoothly and professionally, making us feel welcome right away. We are also very grateful to Ms. Mitha for the thoughtful room upgrade to a Deluxe Garden View, which made our stay even more special.
The room itself had a charming vintage style, yet remained very comfortable, clean, and well-maintained. The peaceful garden view added a relaxing ambiance that made it easy for us to unwind and fully enjoy our time at the hotel.
Overall, the service, comfort, and warm hospitality exceeded our expectations. Thank you to the entire team at Mercure Nusa Dua for making our stay memorable.
We look forward to returning on our next trip to Bali.
Review by anggadimas Jakarta, Indonesia
Brilliant!
Great location, excellent amenities, well maintained property with extremely hospitable staff. Thanks especially to Mirah & Ayu for all their help.
Review by pravichandra Visakhapatnam, India
