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- The Kana Kuta
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The Kana Kuta
Indonesia, South East Asia
Kuta
Welcome to The Kana Kuta Hotel in Bali, Indonesia a family-friendly accommodation with a genuinely personal touch. This hidden treasure is located in a quiet corner of Kuta.
Perfect for couples and families, our contemporary-styled hotel offers a world-class standard of hospitality and comfort. We have 92 air-conditioned guestrooms plus 2 restaurants, swimming pool, gym, kids' corner, open-air terraces, and communal lounges. Additionally, there's 3 multifunctional meeting rooms that spill out onto the pool terrace – ideal for weddings and events.
The Balinese are renowned for their grace and hospitality, and we therefore endeavour to reflect this culture in the services we provide. Make sure to ask our helpful and attentive task about our 24-hour room service and travel desk for local sightseeing tours. The Kana is just 5 minutes from Bali Galeria Shopping Centre, and a 15 and 20-minute drive from Kuta Beach and Ngurah Rai International Airport, respectively.
We present 92 air-conditioned guestrooms that reflect the island's natural riches and designed to cater for domestic and international business and leisure travellers as well as individuals, couples, families, and groups. All guestrooms come with a flat-screen TV, dining area, private bathroom with free toiletries, and other cool amenities and freebies.
The hotel provides an international standard of hospitality, contemporary architecture, comfortable accommodation, and quality facilities at affordable prices. These include 2 restaurants, a swimming pool, gym, kids' corner, open-air terraces, and communal lounges. More over, we have 3 meeting rooms with a pool terrace that can accommodate weddings and other parties.
Facilities
- Car park
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Secure parking
- Room service*
- Laundry service*
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,235 reviews
Excellent
61%
Very Good
31%
Average
6%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
Spend a bit more and stay somewhere else
Kinda cute place, in a not so cute neighborhood. First night here on our honeymoon, my husband’s gold necklace was snatched violently off his neck by 2 people on a motorcycle just 500 meters from the hotel. Not the hotels fault (although they were completely unhelpful thereafter) but a week here we realized that Kuta is the ghetto of Bali. As for the hotel, it’s pretty boring, no entertainment. The pool looks nice but the beach chairs are dirty and crawling with insects, there are ants everywhere, tables and loungers. The pool towels, if unused are left outside by staff for days until they smell like mold. Actually, even the room towels and sheets appear clean but don’t feel or smell fresh. We’d lose power in our rooms for a few seconds, several times a day. Only the rooms are air conditioned, so i hope you enjoy the fruit at the buffet with plenty of fruit flies…i could go on, but the msg is, you get what you pay for.
Decent hotel
Decent hotel in downtown Kuta of Bali. Although rooms are a bit small for a 3-people family, they are neat and clean. Service is very good. Food in the restaurant is very good.
Review by raghubhat Bengaluru, India
S class service
Staying at this hotel for 3 nights made my experience very memorable, my tiring trip from Izmir Turkey to Bali Indonesia made the Kana Hotel Kuta the best rest, the staff team pampered me with extraordinary service. Terima kasih Dayu dan team Arya & Awi telah memberikan pelayanan housekeeping yang sangat berkesan serta kebersihan kamar yang detail, staff restaurant serta kantor depan yang ramah. Başka bir zaman tekrar geleceğim, görüşmek üzere ve çok teşekkür ederim
Review by Navigate27413357344 Izmir Province, Turkiye
Truthful Review
This is a very hard review to write as I didn’t want to leave a negative review as I do not do that but feel I need to to prevent future people going through the same experience and so the hotel management see, also to reflect that the reviews for the hotel on trip advisor are old and make it look better rated than it is.
Please note I am well travelled and experienced, I have around 612 contributions on trip advisor (will screenshot) and I would say 95% plus are great reviews as I don’t complain or do negative reviews.
We had booked 5 nights here via our travel company, upon arrival we were alarmed by the location of the hotel off a crazy roundabout in a rundown and messy area, the front of the hotel was all white sheets (see pictures) and then a drive down a small road to the reception.
The reception staff were friendly and welcoming, we arrived earlier than check in and were offered to pay for early check in which we paid as we were in need of a shower after a long day travelling.
The reception areas and pool areas were very run down, with furniture needing repairs. The bedroom and en-suite were shocking! Marks all over the walls, damaged furniture, smell of mould and dark marks in most corners, marks on mirrors and furniture, tv broken with hazy picture, air con was dirty any not cold, en-suite was awful and black mould, shower deadly slippy and damaged tile.
My husband and I talked it over about whether to stay here and decide to have a shower and something to eat and relook after we hopefully felt better, we went down for some food to their restaurant, it was not great at all but the staff very lovely. It was our special wedding anniversary and we decided we could not stay there for the five nights as the walk done the small road and being so far out of the main tourist area of Kuta felt very unsafe in this hotel.
We went to reception and explained. The staff again were lovely and offered to refund four of the five nights to our travel company. I am very sorry for the hotel staff.
Review by Archer1129 Caerwys, United Kingdom
Outstanding Service!
If there's more than 5 Star ratings, I will rate this hotel 10. We stayed a week and we had our best time and best rest! The location may be 20 mins walk to the center (and close to the airport) but the staff are remarkable! Shout out to the following staffs: Gusde, Intan, Sri, Dita, Ika, Anngi, Putra, Arya, Andra, Sandhi. You made our stay very memorable. Their professionalism, attention to detail & their genuine commitment is beyond our expectation! Thank you for the Birthday cake for our friend who celebrated her birthday in Bali. We were definitely surprised when your staff knocked in our room & present the cake & sung a Happy Birthday! We were touched & very thoughtful. Overall, we are very happy with our stay. The selection of breakfast and even dinner are very satisfactory.
Review by Lilibeth V Toronto, Canada
