- Bali Holidays
- Kuta
- Four Points By Sheraton Bali Kuta
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Four Points By Sheraton Bali Kuta
Indonesia, South East Asia
Kuta
Strategically located on Jalan Benesari, close to the beach and just steps away from great shopping, vibrant nightlife and local attractions, this Bali Kuta Resort situated in the heart of Kuta offers 185 rooms including 22 suites. We have what matters to most of you who like stylish rooms with the incredibly comfortable Four Points by Sheraton Four Comfort Bed for a great night's sleep. With free Wi-Fi throughout the resort we have got you covered for a relaxing stay.
Facilities
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Grill/BBQ
- Luggage room
- Concierge
- Garden
- Multilingual staff
- Transfer service*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,676 reviews
Excellent
64%
Very Good
26%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Hotel Service
The staff were very helpful and friendly during staying.
HORRIBLE
AVOID AT ALL COSTS We booked two rooms for our family, specifically because we were travelling with our children and needed interconnecting rooms. On arrival, we were told no interconnecting rooms were available and were instead offered rooms at opposite ends of the same floor. That was completely unsuitable for a family with children, so we made the decision to check out immediately.
To make matters worse, the hotel has since claimed they offered us connecting rooms, which is simply not true.
The room itself was also a huge disappointment. It had a strong mouldy, musty smell, and instead of the advertised two double beds, it only had two king single beds.
The customer service was poor from start to finish, with no effort made to resolve the situation or take responsibility. Overall, it was an extremely disappointing experience.
Save yourself the frustration and your money—there are far better places to stay in the area.
Review by Noella W Perth, Australia
In all is a nice Hotel
Was live. Only the Restaurant workersnwas Not Professional
Everythings was Perfect!
Very perfectly happy! BEST EXPERIENCE EVER IN MY LIFE!
Briljant service
We are on our honeymoon together. The service was excellent. We really enjoyed all the staff en their involvement in our honeymoon. We were flushed with gifts and nice treats during our stay.
