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- Bintang Kuta Hotel
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Bintang Kuta Hotel
Indonesia, South East Asia
Kuta
Bintang Kuta Hotel is located in the prime location of Jalan Kartika Plaza, next to its sister hotel, Ramada Bintang Bali Resort. It has a direct access to the well-known South Kuta Beach, shopping centre and entertainment district. The hotel is spread over almost one hectare of beautiful landscape, with an artistic touch combining minimalist modern style of living. It is the ideal choice of accommodation for leisure and business travellers.
Facilities
- Car park
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Transfer service
- Room service
- Laundry service
- Babysitting service
- Bellboy service
- Air conditioning in public areas
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good602 reviews
Excellent
38%
Very Good
44%
Average
13%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
My Home from home
From the moment you arrive, the staff make you feel like family. Booking with Agus Ariasta is effortless, the security guards at the boom gate greet you with genuine warmth, and check‑in is always smooth. Everyone from the front desk to the main chef remembers my name, which says everything about the level of care here.
Breakfast is where this place truly shines. The waitstaff are incredibly attentive, clearing plates instantly, keeping cups filled to the brim, and handling even the rudest guests with calm professionalism and a smile. The main chef refreshes the buffet with friendly energy, and the egg‑station cook always nails my omelette exactly how I like it. The iced cappuccinos arrive right on cue before I head to the croissant and cake section.
Coming back to a freshly cleaned room, crisp towels, and a perfectly made bed is always a great surprise. Walking through the resort, the balcony cleaners greet me with a cheerful “Salamaaa baggi,” adding a burst of positivity to the morning.
Even the small moments feel special whether I’m ducking into the supermarket next door or using the ATM outside, the security team always keeps an eye out, making me feel safe. And every time I pass the front desk, I get my daily Balinese lesson, which has become one of my favourite parts of the stay.
This place is exceptional because of its people. Their warmth, attention to detail, and genuine care make every visit memorable. I always look forward to coming back, and I recommend it wholeheartedly.
Could be a lot better experience than our current one!
Could possibly be, with major improvement, a very good hotel. It’s pretty average right now, imho. Most disappointing is the cold room service food. Cold fries, greasy, cold club sandwiches were not appetising or appealing. Positives: Excellent breakfast staff in cafe, Dewi is exceptional. Hard to find experienced hospitality staff in Bali. The truly great Balinese staff are aboard cruise ships though. We’re a bit disappointed this stay, our first at this hotel, our fiftieth visit to Bali, however, perhaps we’ll give the hotel another try later in the year. Hope to get better, hotter food delivered to our room after a busy day exploring! Positives: Beds are comfy. Housekeeping excellent. Food quality from room service is a huge negative to us though! Lots of great food at Living Tree opposite hotel.
Review by lyndy23 Sydney, Australia
Bad experience
My husband and I accidentally booked three nights here, believing the hotel was in Kuta, Lombok rather than Kuta, Bali — an easy mistake to make given that both places are called Kuta. We realised the mistake almost immediately. Within approximately five minutes, we cancelled the reservation and contacted the hotel, apologising for the error, explaining exactly what had happened and politely asking them not to charge us. They refused and kept the full €150. Yes, technically the booking was non-refundable. We are perfectly aware of that. But there is a considerable difference between being legally entitled to keep someone’s money and choosing to do so when a genuine mistake is reported and corrected within five minutes. The hotel lost no meaningful opportunity to sell the room. We did not occupy it, use any service or cause them any actual inconvenience. Yet they still decided that keeping €150 was preferable to showing a minimum of understanding and common sense. I find this attitude incredibly petty and deeply disappointing. If a business feels the need to pocket €150 from a customer who made an obvious mistake, cancelled within minutes and immediately apologised, that tells me everything I need to know about the way that business chooses to treat people. There are plenty of hotels in Bali. I would personally choose one that understands the difference between enforcing a cancellation policy and taking advantage of an obvious, immediately corrected mistake.
Review by Tozzyna Milan, Italy
Highly recommended hotel
Location first class cleanliness top quality. Staff fantastic. Highly recommend this hotel. Pool immaculate great variety for breakfast
Review by chrisP2952BE Sydney, Australia
Dining Room Experience ++
The Dining Room staff were so friendly n could not do enough for you ..with Adi n Sanjaya on breakfast duties were so welcoming
