- Bali Holidays
- Kuta
- Bali Dynasty
Situated in the peaceful South of Kuta area, this family-friendly resort is surrounded by 2.5 hectares of lush greenery and only a few minutes' walk from the beach. It is located just a short stroll from the hustle and bustle of Kuta and within easy reach of the nearest airport. The resort features outdoor swimming pools where guests can spend a sunny day enjoying the sun and having relaxing swims. Breakfast is served as a buffet whilst lunch and dinner are available à la carte from the bars and restaurants on site. The property is ideal for both and leisure travellers since there are venues to host meetings, conferences and other private events. The rooms decorated with soothing colours come with all the necessary amenities needed for a comfortable and pleasant stay.
We were a couple who went with friends with children and we loved it. Our rooms were close enough to eachother and they had a great family room with a triple bunk bed and on the other side of the sliding door their king size bed. Cafe Piazza makes the most amazing gnocchi! The breakfast was great, the gym was good and there is an adults only spa and bar area but you can go right next door to have quiet time in the hotels near by if you don't like the sounds of the kids. The baby sitters were great and cost AUD $7.50 - $12 an hour and they take them to do this in the resort while you're out or go with you if you want an extra set of eyes and hands. It's definitely setup for families so I would highly recommend for families and big groups. Couples wanting quiet can stay next door at the Anvaya beach resort, we would go there for drinks. Very central location, not far from airport, with scooter hire, laundry, Carla Spa all nearby. Guest services were great, room service was 24 hours but you could order at the restaurant and have it brought to your room and they organised anything you want, baby sitters, cars, taxis etc and their prices were often better then asking around without bartering.
We loved our stay at the Dynasty. It was our first overseas trip to Bali and as a family and it was perfect for our kids! We particularly loved the poolside service and themed buffet! My children’s highlight was Dedic’s towel animals!
We chose this hotel specifically because of its beachfront location. However, upon arrival, we discovered that the beach was not accessible as expected. There were large pipes lying across the beach, trucks were constantly driving back and forth, and there were no sunbeds available.
After returning home, I requested compensation because we had deliberately chosen this hotel for its beach access and paid a higher price for it. Had we booked a hotel without beach access, our holiday would have been significantly cheaper.
The response we received from the hotel was extremely disappointing and does not reflect the actual situation:
Decision: Request for compensation due to dissatisfaction has been denied.
Reason: According to the accommodation, only minor works were being carried out on the public beach by the local authorities. The beach remained accessible to the public throughout the works.
Furthermore, the accommodation states that the works did not take place directly in front of the resort but at a greater distance from the property. According to the accommodation, the works therefore did not cause any inconvenience that affected the comfort of the guests.
For these reasons, the accommodation has decided not to grant any compensation. The final decision regarding compensation rests with the accommodation, and therefore there is nothing further that can be done.
I strongly disagree with this explanation. The beach was clearly not in the condition that was advertised when we made our booking. The presence of construction pipes, heavy trucks driving along the beach, and the absence of sunbeds meant that we could not enjoy the beach experience we specifically paid for. Regardless of whether the work was commissioned by the local authorities, the fact remains that the hotel's main selling point the beach was significantly affected during our stay.
Had we been informed of these circumstances before our arrival, we would have chosen a different, less expensive hotel. We therefore believe it is reasonable to receive compensation for the difference between what was promised and what was actually provided!
Great location and family resort. Clean. Staff very friendly and helpful. Activities for children and adults throughout the day. Great for family holidays. No problem getting sunbeds . We were a group of 10 and had children aged 8 and 4 with us and plenty for everyone. Breakfast could be a bit overwhelming at times but when the rush goes down it was good. Showed all the World Cup games too.
Amazing staff, great facilities and options for every member of the family.
