- Mexico Holidays
- Tulum
- Dreams Tulum Resort and Spa
1/62
View 61 Photos
Dreams Tulum Resort and Spa
Mexico, North America
Tulum
Ideal for those travellers wishing to escape everyday routine, this luxurious complex is located directly beside one of the most beautiful beaches on the Mayan Riviera. History lovers staying at this outstanding hotel may have the chance to discover the hidden treasures of Tulu ruins, a Pre-Columbian Maya walled city. Featuring marble flooring and a traditional Mexican-style décor, the comfortable and spacious guest rooms offer the perfect place where to relax after a busy day of sightseeing. Guests may appreciate the extensive range of dining options available, including French, Japanese and Mexican specialities, among others. The magnificent spa area offers a wide range of beauty treatments as well as massages and the younger guests may enjoy fun moments in the Explorers Club offering a varied programme of activities, all for an unforgettable stay at this award-winning establishment.
Facilities
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls
- Car hire*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good12,507 reviews
Excellent
58%
Very Good
20%
Average
10%
Poor
6%
Terrible
6%
Location
Cleanliness
Service
Value
What a joke
Unless you want to argue with staff constantly and have limited, mediocre food - save your time and money! Stay somewhere else!
Review by Lindsey D United States
Family Vacation
Overall, it was a wonderful experience and very beautiful place. 1/2 the hotel is under renovation and closed, which doesn’t say anything about that when booking. I wish they had more perks for Preferred members and showed cases it. We had a swim out hotel, which was amazing! El Patio was a great restaurant! What left a bad taste in our mouth was A couple items went missing from our room after the first night. My husband‘s harley hat, JBL headphones and some pesos. We thought they’d show up in our belongings somewhere. But no, they were gone. The buffet was good, made my son go out of his comfort zone! I don’t think we’d come back but had an awesome time with you guys!
Fun time at the kids club
My daughters had a great time and they enjoyed all the activities they got to do.
Not terrible but too pushy for marketing
My partner and I went here sept 2026, and it’s beautiful and we had a great time. However, food choices throughout the day are quite limited, the stricter dress code for a beach resort was quite infuriating, and limited activities to do throughout the day made it a little boring. I understand half the resort is closed for renovations, but this wasn’t advertised before we booked. The biggest issue we had during our time is the constant and aggressive nagging of marketing. Everywhere you go they are constantly hounding you to hear their sales pitches, buy things, or do things. It’s very pushy and annoying. I’m just trying to enjoy my vacation, I do not want to hear your 90 minute sales pitch over breakfast.
Over hyped
Dreams resorts and spa in Tulum is over hyped. The food and drinks are nasty. The have a family of raccoons on the resort. Also have stray cats. You can't even be comfortable by the pool or anywhere without the racoons, iguana popping up. Some of the staff was unfriendly. I got bit by so many mosquitos it's crazy. Also the restaurants don't open up until 6 pm. So you had to order room service and that was a hit or miss. My overall experience was horrible.
