- Mexico Holidays
- Tulum
- Conrad Tulum Riviera Maya
1/100
View 100 Photos
Conrad Tulum Riviera Maya
Mexico, North America
Tulum
A SANCTUARY OF WONDER ON THE COAST OF RIVIERA MAYA
Among the mangroves of the magical Riviera Maya, ancient roots and a future-focused commitment to sustainability blend in a mesmerizing dance. Seek serenity in our luxury spa and uncover your sense of wonder in our resort with five pools, 11 restaurants and magnificent views. The nearest airport, Cancun International Airport (CUN), is 96 kilometers away. Contact our concierge to arrange transportation for your arrival. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Ka'an Biosphere Reserve as well as shops and restaurants.
Facilities
- Billiards*
- Beauty salon*
- Spa treatments*
- Massage*
- Sauna*
- Entertainment programme for children
- 24h dining café
- Show cooking
- Poolside snack bar*
- Private beach area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent985 reviews
Excellent
84%
Very Good
5%
Average
4%
Poor
3%
Terrible
5%
Location
Cleanliness
Service
Value
Experience of a lifetime
An absolutely perfect experience. From arrival to departure, each and every team member was phenomenal. We had a fabulous stay with this team and the accommodations. They recognize the value of hospitality at this property and are truly incredible humans. Thank you all for a memorable stay. We will return as soon as we can!
Review by Melissarohn42 Nashville, Tennessee
Another Fantastic Stay, Already Planning Our Return!
We recently stayed at Conrad Tulum for the 4th of July weekend, once again a fantastic experience. It’s quickly becoming one of my favorite resorts for a relaxing and elevated getaway.
One thing that never gets old is the arrival experience. Driving through the jungle paths before pulling up to the impressive lobby, sets the tone of the trip.
The friendliness of the staff at check-in made us feel like royalty from the moment we arrived, and I always look forward to trying the welcome drink with its delicious blend of local flavors. This time it was tamarindo with ginger i was surprisingly delighted.
We stayed in Casa 1, which was perfect for the peaceful and quiet escape my husband and I were looking for, a true “middle of the jungle” reset.
We mostly spent time at the Carbon Chiringuito pool, which has become my favorite spot to relax. The atmosphere is peaceful, the poolside food and service were fantastic. After spending a few hours in the sun, it was a lovely surprise when the servers came around offering complimentary treats with refreshing tropical and coconut flavors that tasted like paradise.
A walk along the Saakbé jungle path quickly became my daily morning routine. Listening to the unique bird sounds amongst the tropical plants and trees brought such a sense of calm and was truly the perfect way to start the day.
Breakfast at Maratea was another highlight. The service was exceptional, and the freshly prepared, made-to-order dishes were delicious every morning.
One afternoon we watched one of the World Cup matches at Chaak Bar a great atmosphere amongst fellow football fans, and we had fun taking photos with the themed decorations outside.
Before dinner one evening, we joined a very interesting tequila tasting at the Arbolea Bar before heading to Kengai for dinner. We decided to change things up with Asian cuisine, which was a wonderful contrast to the Mexican flavors we had been enjoying throughout the day. The desserts were particularly memorable, and the chef even came out to share the story and inspiration behind his creations, which was such a thoughtful touch.
After dinner, we relaxed by the fire pits where there was some fun 4th of July themed entertainment and a live DJ. It was the perfect way to end the evening.
On our final day, we spent some time at the main pool for a change of scenery, where I joined one of the creative workshops and left with the cutest souvenir to take home. It was such a fun way to spend some girl time and enjoy a break from the sun.
Another standout for me was the room itself. I absolutely love the Byredo bathroom amenities such a luxurious touch.
We couldn’t have asked for a better weekend and are already planning our next visit.
Thank you to all of the incredible staff who made our stay so memorable. We can’t wait to return
Relaxing, great staff, very nice.
We enjoyed our time there a lot. Very relaxing couples trip. Very beautiful resort. The staff was super nice and very on top of things. Food was really great. The pools were nice.
All the rooms face the water.
Tropical view = ground floor.
All the rooms have a plunge pool. Plunge pools for the tropical view/ground floor rooms are not private.
When we were there in July, the resort was nowhere close to full, so not all the restaurants were open every day. It made sense to not have everything open, and we didn’t feel like we missed out on anything.
Incredible Customer Experience
Stayed for 7 days with my wife and 2 young kids. We did the all inclusive (Ceiba Club) and it was amazing. The attention to detail and customer service are unparalleled anywhere. Jorge EK at the pool was the most friendly, attentive, and enjoyable person you could imagine. He really made the trip extra special for my family. Stay at the Conrad - you won’t be disappointed!
One of a kind
Our stay at the Conrad Tulum was absolutely breathtaking! The resort is beautiful, and the service made our trip even more memorable.
A huge thank you to Miguel and Alex at the front desk for their warm welcome and outstanding hospitality. Isidrio, one of the golf cart drivers, was always so kind and friendly. We’d also like to recognize Gustavo from housekeeping, who kept our room immaculate and surprised my daughter with a small toy cat. It was such a thoughtful gesture that made her day and meant so much to our family.
Thank you to the entire Conrad Tulum team for an unforgettable stay. We can’t wait to come back!
