- Mexico Holidays
- Riviera Maya
- Xcaret Arte
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Xcaret Arte
Mexico, North America
Riviera Maya
"ALL PARKS INCLUDED / ALL FUN INCLUSIVE" Hotel Xcaret Arte is a luxury All Inclusive resort in Riviera Maya and Playa del Carmen with 900+ suites ...
The All-Fun Inclusive concept of Hotel Xcaret Arte is strengthened with 5 artistic and exclusive workshops from this hotel: dancing, pottery, weaving, painting and vegan cuisine. The adrenaline and inspiration continue with unlimited access to the most iconic and loved parks and tours (9) in Cancun and the Mayan Riviera: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and also Xenotes and Xichén. Transportation airport-hotel-airport and hotel-parks-hotel are also benefits of this unique concept in the world.
Hotel Xcaret Arte believes in creating and living the artwork, being part of a whole, generating experiences in an environment without rush. This magical trip starts where you will rest, carefully curated suites in a handmade way, where Mexican decor and different organic amenities that will pamper you in this adults-only experience (for young adults older than 16 years old) all suites inspired in artists local and national.
Important notice: at check-in, a guarantee deposit of $4,000 MXN pesos for extras is requested and will be returned at departure time. Deposit amount is at the hotels discrection and will be confirmed upon arrival.
Facilities
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium
- Steam bath*
- Sauna*
- Children playground
- Show cooking
- Poolside snack bar
- Private beach area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent6,785 reviews
Excellent
86%
Very Good
6%
Average
3%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
Extraordinary pool side experience
We had a wonderful stay. Jorge was extremely welcoming during our stay with anything we needed by the pool side. Even with things we didn’t know we needed he was there. Every detail was thought out to a tea. Would highly recommend.
LOVE THIS PLACE
Karen, Ruben, Mercedes, and Enrique were fabulous at the rooftop pool!!! Xcaret Arte is absolutely incredible and worth every penny. Would recommend 10/10
Plan ahead or else!
Warning: Plan everything ahead of time or else’s you will spend the whole vacation being denied from every activity, most restaurants, and waiting in lines and going back and forth to the front desk for many reasons. It’s a long walk and long wait each time. I’ve been to other resorts where I wasn’t dealing with these headaches at all so I do blame them even though I should have planned better. Also we did get very sick for 2 weeks after :)
Review by Kristy V Austin, Texas
Luxury pricing for mass-travel service
Spent six nights at the Xcaret Arte in August with my family (two adults, two older teenage boys). We will not be returning.
The hotel was over $1,200 per night per room. Not cheap, even with the "all-inclusive." As such, we rightly had high expectations for the property. The property itself is beautiful- lots of clever sculptures and nice details throughout. The room was also very nice (if a little small). The food was also fine -not great but totally serviceable.
The hotel failed to deliver on a luxury experience. First and worst, the transportation to and from the hotel to activities was not great. Slow. Crowded. Lots of stops. From the hotel to Xplora is a five-minute drive. On the bus, it takes more than 30 minutes. Not okay. On checkout, we asked what time the bus left for Cancun airport and were told 10:45 and that it would not make any stops. We planned accordingly. After we were loaded onto the bus, we were told it wouldn't leave until 11:15 and would make two stops. We got off the bus and paid $100 to take a taxi to the airport. The transportation manager blamed the butler who provided us with the information; the butler blamed the transportation office. Second, there were lots of stupid rules that made the place less fun. I went up to watch the sunset on the rooftop deck (accessible 24/7). I got up there and was told the bar closes at 7pm. I said no problem because I just wanted to sit and watch the sunset - no need for a drink. They told me, "No." Bizarre. My kids would paddleboard in the lagoon and when they fell off and started swimming (with lifejackets on) someone yelled at them no swimming and followed them back to turn in the paddleboard. Finally, the timeshare pitching was super annoying. We didn't go to the pitch, but it took like 15 messages to them before they finally took no for an answer. And when I went to checkout, another timeshare saleswoman ambushed me. Very annoying.
On the positive side, the art, pottery, and engraving classes were all excellent and really well done. But booking them was both hard and fraught with inaccuracies - we were told the art classes were not operating on the weekend by the butler service, but the studio said they were no problem.
Overall, luxury pricing for a mass-travel experience.
Review by CDMTraveller Newport Beach, California
Best rooftop pool at Xcaret Arte!!
Diseño rooftop is my absolute favorite rooftop pool! In my three years of coming to Hotel Xcaret Arte, I feel as if i haven’t discovered as much as I can because I’m always drawn back here. Karen, Ruben, Enrique, Jesica, Mercedes, Jazmin & Melisa made this trip for my family and I special. It feels like you’re with family when you’re up here, the food is my favorite in the entire hotel and don’t sleep on the DJ!! Thank you everyone from Diseño rooftop, I can’t wait to be back!!
