- Mexico Holidays
- Riviera Maya
- Hard Rock Hotel Riviera Maya
1/74
View 74 Photos
Hard Rock Hotel Riviera Maya
Mexico, North America
Riviera Maya
Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the pre-Colombian Mayan ruins of Tulum. Visitors will have many opportunities to explore the area with excursions to Tulum and Chichen-Itza archaeological sites, and can swim with dolphins or even tour the Hard Rock sister hotel in Cancun. Each room offers generous proportions, a hydro spa bathtub, private balcony, and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests will delight in the private beach, children's pool and family pool, and the resort also offers a sophisticated and opulent adults-only hotel with four pools, nine imaginative restaurants and six lavish bars exclusively for adults.
Facilities
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna
- TV lounge
- Entertainment programme for children
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent24,431 reviews
Excellent
71%
Very Good
13%
Average
7%
Poor
4%
Terrible
5%
Location
Cleanliness
Service
Value
Best time ever!
I had the best time ever Axel, Kevin, eddie really made us feel welcome and wanted to really interact and help us have a great time. Thank you hard rock riveria maya!
Sound Check for Weddings
LOVED Hard Rock Riviera Maya when my fiance and I went in September for the Sound Check to plan our wedding in December, 2026. The staff was friendly, polite and professional. We met the general manager, John Kirwan, who was extremely welcoming and kind. He shared all of the improvements happening at the property, including all new furniture and decor in every room (more than 1,000 rooms) by the end of October 2026, and ensured me that our wedding events for our 76 guests would be everything I've ever dreamed of. The food was amazing, the drinks were great, the resort was clean and well-maintained. We absolutely loved the vibe and atmosphere, which was upbeat and upscale. We stayed in building 2, which was recently renovated and it was fantastic. The pool party on the Hacienda side was the most fun pool party we've ever been too. The wedding venues are beautiful. The wedding staff, Liz, that gave us a tour of the resort was incredible. She showed us all of the venues and a guest room. She took the time to explain how the spaces would accommodate our guests, offered suggestions for our group, and we ultimately picked venues that are truly amazing for our events. She arranged for us to meet all of our vendors, which after meeting them, gave me the confidence that our wedding will be perfect and make all of my dreams come true. Thank you, John, Liz and the staff at Hard Rock for the amazing experience. We can't wait to see you in December.
Review by theresa360 Neenah, Wisconsin
Exceptional stay!
Visited Hard Rock Riviera Maya, and the experience was exceptional!! Staff, food, drinks, and hospitality are one of a kind! Special thanks to our Butlers, Gabriel and Samantha, for their attention and coming through with all our needs and requests! Made our stay even more relaxing and easy. We loved it!
Review by Kayla the G Crown Point, Indiana
Nice place to stay, but you can get cheaper deals online not sure I would recommend becoming a member
Hotel is nice but under construction and food in lobby leaks Employees amazing especially manu, Brenda and Maria at faro I don’t like how they cater to ppl who aren’t members more than those that are As members they keep giving us less and less than charging us more and more, so I will not upgrade my membership past the VIP presidential
Great experience
From the time I got to the hard rock to leaving I was well taken care of by my Butler Luis.
He made my experience so much better being I was Solo. Thanks again Luis
Michelle
