- Mexico Holidays
- Riviera Maya
- El Dorado Maroma by Karisma
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El Dorado Maroma by Karisma
Mexico, North America
Riviera Maya
El Dorado Maroma, a Spa Resort offers all the elements for an active, authentic and luxurious vacation experience. The resort is located on the renowned Maroma Beach, which is considered to be one of the top ten beaches in the world by independent reviewers, including Travel Channel. Along with luxurious features and amenities, you will enjoy exclusive and unique experience, offering stand out cuisine created by top chefs, gourmet services and amenities such as beach butlers, full concierge service, turn-down, 24-hour room service and premium beverages. This intimate resort with 149 suites is ideal for adults, ages 18 and older, seeking relaxation, personalized service, exquisite cuisine, romance and unforgettable adventures.
Facilities
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- Entertainment programme for adults
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent9,177 reviews
Excellent
84%
Very Good
10%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Maroma Magic
We are members and visit El Dorado Maroma every July for a birthday. We always expect and receive high quality service. We booked a swim out and were placed in Building 1206 this year. It was a wonderful surprise over the main pool swim outs. The guests can be loud in the main pool. Building 12 is very secure at the back of the resort. It was quiet and very private. We go to Maroma for complete peace and relaxation. The beach was beautiful, as always, with few guests. The employees remain at the top of the professional, friendly and helpful list. Exemplary status: *Carlos Herrera- From check in to check out Carlos, from Members Experience, was fabulous. Every time we walked through the lobby he would stand up and greet us. *Rusel- Server at Mio *Karen- Beach Butler *Roberto- Never underestimate the importance of a gelato treat. Roberto was helpful and friendly. He showed that he was happy to see us every day. *Laura- Massage therapist. My back was cranky and she had the magic touch. I did the poolside massages with her and a full 50 minute relaxed massage. *Herbert- and Patricia-Massage Therapists +Fabian- Members Sunset Cruise Gala dinner server. He was attentive and eager to help in any way. *Rodrigo, Carlos Cache and Flor at Papitos-Always cheerful and helpful. *Ivan Hans and Israel- World class Butlers extraordinaire!
Review by P C Denver, Colorado
Loved it
It’s hard to mention all the great people you come across at El Dorado Maroma because everyone treats you special. The greeting and daily salutations from Alberto, the attention to detail for your stay from William and Fernando, the extra attention from Shirem and of course our guys at the beach Alejandro and Alvaro who went out of their way to make our afternoon’s great. The palafitos are amazing and there’s really no reason to leave there but venture out to the beach and Ricks for a great cocktail. We’ve been to Mexico a dozen times or more and this is the first place we are thinking of going back to. You should go there too.
Worst vacation
Worst vacation Constant stunk of sulfur due to seaweed Un swimmable filthy water Stingy food service Half of the restaurant not working 20 % occupancy Not worth money Hawai , or Florida way better And cheaper Cost of food in Cancun airport 40% Higher then NY or LA
Maroma is amazing
Amazing entertainment team (Naomi, Mafer, Alex, Tristan, DJ Cris, and Angel)!!! Loved the crafts, food, water volleyball. The people make this place! We’ve decided to adopting, Angel, and Tristan and our adult children!!!! They are amazing. So friendly and helpful and caring. Absolutely loved them!
Super vacation
We arrived 4 july for 2 weeks. We are just about to leave for home ☹️ This is our 2nd time this year The hotel is very quiet only about 1/4 capacity. Due to the amount of guests the night time music entertainment has been hit or miss… some nights nothing at all. The food as been superb, and as always the staff have been wonderful , wether your a 1st timer or repeat guest. Yes there has been sea weed, but honestly, the guys have been out there 1st thing in a morning & also some days in the afternoon. So it really it has not been a problem. We have not had an issue with any bugs ie Mozzy’s,sand flies, how ever we did come prepared we are just taking it back home. Thank you El Darado Maroma for making this another super vacation.
