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  • Mexico Holidays
  • Riviera Maya
  • El Dorado Maroma by Karisma

El Dorado Maroma by Karisma

TripAdvisor Review
Mexico, North America
Riviera Maya

El Dorado Maroma, a Spa Resort offers all the elements for an active, authentic and luxurious vacation experience. The resort is located on the renowned Maroma Beach, which is considered to be one of the top ten beaches in the world by independent reviewers, including Travel Channel. Along with luxurious features and amenities, you will enjoy exclusive and unique experience, offering stand out cuisine created by top chefs, gourmet services and amenities such as beach butlers, full concierge service, turn-down, 24-hour room service and premium beverages. This intimate resort with 149 suites is ideal for adults, ages 18 and older, seeking relaxation, personalized service, exquisite cuisine, romance and unforgettable adventures.

Facilities

  • Volleyball
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath
  • Sauna
  • Entertainment programme for adults
  • Sun loungers
  • Outdoor freshwater pool
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

5.0 Excellent9,211 reviews
Trip Advisor
Excellent
84%
Very Good
10%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Awesome chip!

The staff is so fun here, super friendly, very accommodating, there’s a lot of their way to make your stay spectacular! Wonderful experience!

TripAdvisor Review
Marona MAW 2026

Another fantastic time! The staff is always so friendly and welcoming.

A special shout-out to my butlers, Eli and Hans, and our beach butlers, Armando and Manuel. They took excellent care of us and truly went above and beyond.

The bar and hospitality staff are also top-notch. Thank you to everyone who helped make MAW 2026 another wonderful and memorable event! ❤️

TripAdvisor Review
Best time at MAW 2026 El Dorado Maroma!

Had a great week during the members. Appreciation celebration at El Dorado maroma. We can never say enough good things about the food, the staff, and the service when we visit. We were determined to come out of our shells a bit and participate more during the week and the entertainment staff were fantastic and made sure we had a good time. Mafer and Naomi kept us entertained during a Paloma Mixology session and trivia contest. Alex, Chris, Tristan, and Angel and the team made sure everyone was having fun during the week. Special shout out to our awesome and amazing butlers Bernie and Julieta and also our Beach Butler's, Manuel and Armando. Amazing people who provided amazing service! Arturo and Rene at bar 24 made sure we were well taken care of and provided lots of laughs. We can't wait to return 😊

TripAdvisor Review
Perfect getaway with unexpected surprise of lasting friendships

Although we went to enjoy a vacation as a couple, we were pleased to find and meet many single friends there that now makes me want to invite my single friends and family. Also, this is the first time we visited in a somewhat off peak season and it was absolutely fantastic! It was the perfect crowd and mix of ages, activities for everyone and the food is always on point. The staff always says welcome home when you arrive and they really do go out of their way to make you feel at home. The employees are always smiling, even if they are doing a dirty job. Rosa who was assigned to our room kept it immaculate and even folded my clothes I had laid on the tub in a messy way. She went above and beyond. This is a more relaxing low-key resort location but there was no lack of activities if you wanted to do more than enjoy the best view in Cancun. Naomi, Mafer, Angel, Tristan, Alex and Chris made activities so much fun, I feel like they are my friends now! Also our concierge Hans and Eli were awesome. Eli took amazing photos of us that were professional grade with our phone! I didn't know my phone could do that! You are safe at Maroma and everyone that goes is a trusting neighbor! Go taste tequila with Augustine, even if you don't like tequila! He will change your mind!

TripAdvisor Review
7 night stay at Maroma

Tristian and Naomi were both very friendly and made sure we felt included in every activity! 10/10 would recommend

Review by Isabella L Denver, Colorado
Our Travel Specialists

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