- Mexico Holidays
- Riviera Maya
- Barcelo Maya Palace
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Barcelo Maya Palace
Mexico, North America
Riviera Maya
This hotel is a magnificent luxury resort, boasting fantastic all-suites rooms featuring an elegant Colonial style including world-class amenities with open views to the sea. Located in one of the world's most beautiful beaches in the Riviera Maya, this amazing complex provides 24h unlimited services and offers a wide range of leisure and entertainment facilities that will make guests experience an unforgettable holiday. All rooms offer luxury details and comfort to guarantee an extraordinary guests' experience. Hotel dining options include 6 restaurants, offering all with a view of the Caribbean Sea. Sports and entertainment activities are also available. Cancún International Airport lies some 79 km away from the hotel.
Facilities
- Tennis
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium *
- Steam bath
- Sauna
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent19,321 reviews
Excellent
65%
Very Good
18%
Average
8%
Poor
4%
Terrible
5%
Location
Cleanliness
Service
Value
Help with restaurant reservations for a large party and last minute
Reyna Pool was very helpful in accommodating our family for dinner reservations, especially when we had a large party and it was late in the day.
Overall good experience
I booked 9 rooms for my friends and family through Expedia. I send an email to the resort with all reservations and asked months ahead to see if they can accommodate us close to each other since we had people over 65 and people who are on their first vacation and I can keep an eye on all. They kept telling me it’s all depends on when I arrive and availability. Only if I book directly book through them, they could do something for me, which was unacceptable to me. When we arrived they put my parents further away from us and some others even further. I don’t think I asked too much of them to do, that was a turn off for me. Overall stay was good. Not sure if I want to take my group there again
Review by jacobdon82 Chicago, Illinois
A must place to visit
Great place to go to! All the amenities r w/in a walking distance . Service was amazing! Perfect for families.
Review by anazhat Montreal, Canada
Avoid their tours
We used their shuttle in - dirty, broken seatbelts and a very angry driver. We confirmed cancelling a return shuttle in person at the desk and on check out they accused us of lying about the cancellation and charged us the full amount.
I also booked some tours with them and they misled us about the quality and nature of the tours (I.e. private bus because massive tour bus).
Disappointing
Family fun time
This is a very nice and beautifully kept resort. Always clean, rooms are big and spacious, excellent for families. The food is fresh and delicious. The staff are so incredible and kind. Always trying their best to help you in any way they can. It is a very big resort so prepare for alot of walking but over all i enjoyed fully. I do recommend to ask for a room close the the pool.
Review by Lorena M Corozal, Belize
