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- Secrets Riviera Cancun Resort and Spa
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Secrets Riviera Cancun Resort and Spa
Mexico, North America
Puerto Morelos
Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all Preferred-Club-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury® inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits, along with 24-hour in room dining. With exclusive, free-flow access to Breathless, guests can enjoy a rejuvenating spa treatment at the relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ's. No matter a guest's desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.
Facilities
- Darts
- Paddle tennis
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium *
- Steam bath*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,319 reviews
Excellent
69%
Very Good
16%
Average
7%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Great stay overall!
The stay was great overall. First and foremost, the food was really good which did not disappoint at all. Drink options are great as well. Staffs are friendly, hotel is clean, well maintained and they always have full of events and activities to keep you busy. The only thing is the location. It is not in hotel zone nor Playa de Carmen so its a bit remote. If you want relaxing stay, like staying in the resort only, or just Xcaret park visits, it works perfect. When I was there in Oct, there was lot of seaweed in the beach so it was not ideal for swimming in the ocean and the colour of ocean was not like typical Cancun. But I understand its not their fault. It was stormy season so im sure things are better during other time.
One interesting thing...they have 3 large pools and I feel like each one have their own theme and audience. 1 for young ppl, DJ all day party atmosphere. 2nd for chill but still fun, more for like age 30 to mid age. Last one for relaxing, more for matured crowds. One day was enough for me at the first one. The rest days were at either 2nd or 3rd one for me. Personal opinion! It was good to have different types of pool :)
Not the best experience for a Secrets/Dreams
The hotel itself was clean. Food was not good at all at the buffet morning and lunch. The Asian restaurant was wonderful. Danny and Luis at the preferred pool are amazing.
Review by Sshepherd1978 Texas
Great honeymoon at Secrets
We had a swim out in the second building, when the weather wasn’t very great Polo, Manuel and Vince would bring drinks to the pool. They anticipated needs and helped make the week so fun and enjoyable! Polo was also amazing around the pool always working hard to serve everyone, he knew our drinks of choice the first day and would bring us new drinks when he say ours were getting low!
Jose at the Rosewater was amazing, always greeting us with a smile and a coffee and mimosa! Always accommodated everything we needed! He was awesome
Luis on the entertainment team was awesome at getting people involved and running the activities! Beach volleyball was a lot of fun
Review by brandon m Burlington, Canada
Secrets is a great choice
Secrets was an excellent choice for my husband and I to spend a week. Our room was an Ocean front in building 1. It was very clean and comfortable. It was in a great location. The restaurants were all excellent! The wait staff was very accommodating. The food at every restaurant was delicious! Although there was not a pool bar, the pool waiters were always there to take orders. The towel boy, Daniel, was too notch. Always smiling and always helping. The events coordinator, Luis, was the BEST! Always getting everyone involved whether it was dancing, exercising, trivia, or bingo! He was amazing and friendly with a great personality. We enjoyed the relaxed atmosphere at secrets while also getting to explore the more energized side of the Breathless resort. Great week!
Review by Go111782 Shirley, New York
Amazing place to relax and enjoy
We love the location being. It was only twenty five minute ride from the airport. The atmosphere surrounding the resort was magical. Very relaxing and inviting. The rooms were very spacious. The shower was huge, lived the double sinks. Beds were very comfortable. Had a fabulous ocean view from our room and balcony. The resort is spotless. Our room service, housekeeping and filling our refrigerator was perfect. Plenty of restaurants and bars to choose from. The activities and the shows were fantastic. The different restaurants offer lots of choices. Favorite was the grill for dinner. Breakfast was Rosewater and the spoon buffet. Loved the activities you could participate. Spicy Luis was the best entertainment person ever!
Review by MAllenEaddy Georgetown, South Carolina
