- Mexico Holidays
- Playa del Carmen
- The Reef 28
1/9
View 8 Photos
The Reef 28
Mexico, North America
Playa del Carmen
This adults-only resort is minutes away from beautiful Mamita's Beach and Playa del Carmen's bustling 5th Avenue, a pedestrian street which runs parallel to the beach and offers an exciting array of restaurants, shops and street entertainment. Hotel guests can enjoy the contemporary cuisine, an upscale rooftop bar with evening DJs and a fantastic rooftop pool with sun terrace.
Accommodation at The Reef 28:
Spacious junior suites are air-conditioned with en-suite facilities and a balcony with a lounging area. Enjoy a range of amenities including TV, hairdryer, mini-bar (stocked daily), coffee machine, microwave, Bluetooth speaker, 24-hour room service and FREE Wi-Fi.
Facilities
- Rooftop infinity pool and sun deck
- 3 restaurants (2 à la carte)
- 3 bars
- Cafe
- FREE Wi-Fi throughout the hotel
- Full service spa*
- Fitness Centre*
- Yoga area with virtual yoga teacher*
- *Some facilities may incur an additional fee
The Local Area
This adults-only resort is minutes away from beautiful Mamita's Beach and Playa del Carmen's bustling 5th Avenue, a pedestrian street which runs parallel to the beach and offers an exciting array of restaurants, shops and street entertainment. Hotel guests can enjoy the contemporary cuisine, an upscale rooftop bar with evening DJs and a fantastic rooftop pool with sun terrace.
Tripadvisor Reviews
4.5 Excellent4,169 reviews
Excellent
77%
Very Good
12%
Average
5%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Great hotel and Customer service!
Great experience. Great customer service and staff. Was in a good safe area. Rooftop service was great. Our server Anel was great as well giving us what we wanted.
Reef28 Rooftop bar
Anel was awesome!!! Always checking if we need anything!!
Review by OnAir769265 San Diego, California
Best friends place to relax and also party
Freddy took care of us, he was the best, very attentioned, the service was beyond what we hoped for. We had an amazing time my friends and I. It our third time here, I would recommend 100% this place.
Go there only if you don't mind the risk of getting sick
The Reef 28 is a decent hotel. The rooms are very nice and spacious. It is in a good location, not beach front but a short 2 block walk to the public beach. It is right in front of the very popular 5th avenue where you can get all of the entertainment and shopping that you could hope for. There are live bands or musicians playing at several locations at night. The reason I give it only a one star review is that I caught the cyclospora infection that everyone knows originated in Mexico while I was there. At this moment there are still produce items from Mexico still being recalled. I only ate at the hotel so I know I got it there. Before I left I wrongfully assumed that they were aware of the health risks coming out of Mexico and had taken the appropriate steps to remedy the potential for illness. I was sick for 4 weeks and spent 6 days in the hospital before it was properly disgnosed and treated. My ilness started 3 days after I got home and according to medical personnel, all of the time lines fit for me having contracted it there. When I told the hotel representatives about it they claim that they conducted a thorough investigtion (yea blah blah blah) and found no evidence of anyone else getting infected. Of course they will say that. If I can't prove it why would they admit to it? Anyway, I never go back to this hotel and highly doubt that I will visit Mexico again. Go at your own risk
Review by Corey J New York
Vacation
We had Ana amazing experience at the rooftop 28 with Freddy as our server! He was excellent. The music, food and drinks were absolutely amazing and we would recommend anyone to come visit Freddy at the Rooftop 28
Review by serenityjms Philadelphia, Pennsylvania
