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Beach
Beach
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  • Mexico Holidays
  • Playa del Carmen
  • Riu Playacar

Riu Playacar

TripAdvisor Review
Mexico, North America
Playa del Carmen

The Riu Playacar All Inclusive is a great hotel located just in front of the renowned Playa del Carmen beach, worldwide famous for its crystal clear waters and soft fine sands. A diverse selection of shopping areas featuring shops, cafés, bars and restaurants are to be found in the vicinity. This family friendly beach resort hotel offers a variety of services and activities and provides a warm and professional service.

Facilities

  • Tennis
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground*
  • Sun loungers
  • Children’s swimming area
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent8,896 reviews
Trip Advisor
Excellent
57%
Very Good
29%
Average
8%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great hotel

me and my family stayed at RIU Playacar for just under 2 weeks and had a great time. The hotel was stunning and the RIU staff were very welcoming. We booked a standard double room which was very spacious and clean. The cleaners would come in everyday and clean the room. The only thing I noticed was that the drinks fridge was not refilled every 2 days as it stated. This left us without some drinks in the room some days. The pool was lovely and the beach was nice. Lots and lots of seaweed but I know that’s unavoidable. The all inclusive buffet was amazing. There was many choices of food and drinks. We all enjoyed the pool bar and the drinks they had to offer. I noticed around the pool bar there were hundreds of wasps flying around near the drinks ingredients which was a bit off putting. The staff didn’t seem bothered by this 🤣. We participated in some water sports which were great. Alexander from ScubaCaribe was so good. He helped us to pick the best trips and messaged my partner with updates throughout our transfer to and from the trips! The Coco Bongo staff were quite harassing, we understood that this was their job however it was quite difficult to relax at some points. Just be aware about this before staying here. Overall we would stay here again as the staff were lovely and the food was great!

TripAdvisor Review
Excellent in every way

Loved this hotel! First time in an all inclusive and the food was fantastic as was Nestor , our waiter. Would fully recommend this hotel, quieter than the sister hotels . Special praise for Bernie , who ran the entertainment. He was excellent!

Review by Heather D Clitheroe, United Kingdom
TripAdvisor Review
Lovely Independence Day

Another really good stay at Rui playercar. Claudia and her team did a lovely celebration for Independence Day. Great keep fit and a wonderful massage with Bernard. All the staff are as exceptional as ever!

Review by richardronnieward Lincoln, United Kingdom
TripAdvisor Review
Very good 🇬🇧

All in all a very good hotel Check in was quick Rooms were fine with plenty of space Only about 50-% capacity tho Best restaurants Italian Steak Asian Mexican even tho in Mexico was very disappointing also was the buffet for dinner only visited both of the above once All bars and bar staff excellent they work tirelessly to keep it spotless At 1 point tho I thought I was back in Cuba they ran out of captain Morgan spiced rum Would I come back yes I would as like I said the place is spotless Please make the Mexican 🇲🇽 restaurant more authentic Mexican food Mexico people are one of the friendliest in the world See you soon Riu hotels

Review by Steve H Wolverhampton, United Kingdom
TripAdvisor Review
Great holidays in Mexico

I have to say that rooms where very clean and restaurants as well, the staff in general were very polite and helpful. The only thing I would point is the lack of air condition in lobby or in the front bar.

Review by vitorf258 Cambridge, United Kingdom
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