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  • Mexico Holidays
  • Playa del Carmen
  • Paradisus Playa del Carmen

Paradisus Playa del Carmen

TripAdvisor Review
Mexico, North America
Playa del Carmen

Our beautiful Paradisus Playa del Carmen is conveniently located just 45 minutes from the Cancun International Airport With a lavish, mangrove as part of the scenery, Paradisus Playa del Carmen is just a minutes away from sun-kissed sand, shopping and exciting outdoor activities It's fun in the sun for the entire family—with sparkling free-form swimming pools with swim-up bar and poolside grill, five slides and giant water buckets in our water parks Italian, Mexican, Mediterranean, American—we serve up an international cuisine in 22 restaurants and bars, five of which have won the Wine Spectator Award for Excellence Upgrade to your vacation with The Reserve—luxuriously appointed suites, exclusive VIP lounges, concierge service, exclusive pools and beaches, and programing for the family, and full use of the main resort facilities For learning while on vacation, our life-enriching experiences include activities such as wine tastings, tequila tastings, dance lessons, fitness classes and much more Welcome to paradise

It's your great getaway, your new piece of heaven—welcome to Paradisus Playa del Carmen, an all-inclusive, luxury for both adults and families along the Riviera Maya's prestigious Playa del Carmen. Originally a sleepy fishing village, Playa del Carmen is today one of Mexico's most must see destinations. Nestled on Mexico's eastern shore, Playa del Carmen is renowned for its beaches, coral reefs, crystal clear cenotes and inspiring Mayan ruins. No matter where you go, Paradisus Playa del Carmen helps you connect with adventure.

All-inclusive, All-in for Spectacular

Relax and enjoy—virtually everything's included in your stay, from accommodations and entertainment to restaurants and a basic wine list (*). We're so sure you'll enjoy it all, we guarantee it. The quality guarantee of Meliá promises a truly unforgettable stay from the moment you arrive.

(*) Extra charge

Hotel Information

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park and a health club. This property also features complimentary wireless Internet access, concierge services and an arcade/games room.

Facilities

  • Tennis*
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent18,524 reviews
Trip Advisor
Excellent
73%
Very Good
16%
Average
6%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Mexican get away in the sun

La Perla Reserve was amazing! The adults only facilities are all tucked away from the family section with its own restaurants pools and bars. The food was great and the staff super attentive. Our concierge Eduardo checked in frequently to see if we needed anything. He helped us coordinate dinner reservations and outings outside the hotel. It was the get away we needed.

Review by Restogoer Montreal
TripAdvisor Review
Incredible Family Resort

Incredible resort and every employee we came across was extremely pleasant. The facilities are incredible for kids as well as adults and our concierge Cynthia went above and beyond.

TripAdvisor Review
Great family Vibe

Amazing Hotel and experience A la carte restaurants were good and we had all the reservations we wanted just make sure to visit the desk to book on your first morning there. The Buffet was good to be honest and had a good few meals there for convenience Lovely little coffee bar and ice cream stand which is 24/7. Clean and tidy. Would love to return

Review by Darryl V Devon, United Kingdom
TripAdvisor Review
Best Family Resort!

This is the most family friendly resort! There are so many activities for kids throughout every day, a great water park, and plenty of places to relax for adults. The food is significantly better and more flavorful than other all-inclusive resorts we’ve been to. This resort has a luxurious feel while also remaining kid/family-focused. We have stayed on the adult-side but now have a child and I can guarantee that we still get our relaxing vacation, just with our child! The staff truly go above and beyond to ensure your stay meets your standard. Brisa at the Lunch Box is so professional and welcomes you to each meal and Selina makes you feel like family! We also appreciated the quick and amazing drink/food service from Edgar and Johnny at the Family Concierge pool bar. Edgar, on the entertainment team, also took his time to get to know us and involve us in each day’s activities. Overall, this is a great fit if you’re looking to relax with your family.

Review by laurenwags Minneapolis, Minnesota
TripAdvisor Review
Great place for adult family relaxing trip.

We (me and 22 other people) went to Paradisus Playa Del Carmen for my husband's 50th Birthday in October. It was hurricane season. Can't change mother nature. We weren't able to use the beach because of the weather, then the seaweed. Although the weather was not in our favor for the first 2 ½ days [heavy rain], the ambience and atmosphere of Paradisus made up for it. The pool was wonderful and perfect temperature. Breakfast and lunch food was great. Dinner was hit and miss depending on the location and your pallet. I enjoyed it for the most part. The employees were very polite and accommodating. It was Sunday and we needed the football games and they were able to make that happen in the Kick's lounge. Our concierge - Eduardo was awesome. He helped us with room, dinner, and spa accommodations and scheduling. I gave my experience a four because our room and sheets had a mildew sent that our other group rooms didn't have. We had requested the sheets and blanket to be changed. Because I was the group planner and was very busy the first couple of days, I didn't have time to remember to complain about the smell and possibly change rooms. Another thing I do wish they had was a comedy showe or a performance. All in all, I would go again.

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