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  • Mexico Holidays
  • Playa del Carmen
  • Paradisus Playa del Carmen

Paradisus Playa del Carmen

TripAdvisor Review
Mexico, North America
Playa del Carmen

Our beautiful Paradisus Playa del Carmen is conveniently located just 45 minutes from the Cancun International Airport With a lavish, mangrove as part of the scenery, Paradisus Playa del Carmen is just a minutes away from sun-kissed sand, shopping and exciting outdoor activities It's fun in the sun for the entire family—with sparkling free-form swimming pools with swim-up bar and poolside grill, five slides and giant water buckets in our water parks Italian, Mexican, Mediterranean, American—we serve up an international cuisine in 22 restaurants and bars, five of which have won the Wine Spectator Award for Excellence Upgrade to your vacation with The Reserve—luxuriously appointed suites, exclusive VIP lounges, concierge service, exclusive pools and beaches, and programing for the family, and full use of the main resort facilities For learning while on vacation, our life-enriching experiences include activities such as wine tastings, tequila tastings, dance lessons, fitness classes and much more Welcome to paradise

It's your great getaway, your new piece of heaven—welcome to Paradisus Playa del Carmen, an all-inclusive, luxury for both adults and families along the Riviera Maya's prestigious Playa del Carmen. Originally a sleepy fishing village, Playa del Carmen is today one of Mexico's most must see destinations. Nestled on Mexico's eastern shore, Playa del Carmen is renowned for its beaches, coral reefs, crystal clear cenotes and inspiring Mayan ruins. No matter where you go, Paradisus Playa del Carmen helps you connect with adventure.

All-inclusive, All-in for Spectacular

Relax and enjoy—virtually everything's included in your stay, from accommodations and entertainment to restaurants and a basic wine list (*). We're so sure you'll enjoy it all, we guarantee it. The quality guarantee of Meliá promises a truly unforgettable stay from the moment you arrive.

(*) Extra charge

Facilities

  • Tennis*
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent18,479 reviews
Trip Advisor
Excellent
73%
Very Good
16%
Average
6%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great family vacation

This hotel is awesome. It has great service, delicious food and good amenities. My kids loved the kid's club and water park!! Definitely coming back.

Review by maytelopez5 Miami, Florida
TripAdvisor Review
Great place!

It was a great experience, vacations were not as good, if we wouldn't reserved at Melia! Also a big thank you to Roberto Vado that was our concierge, he help us so much to conplete our experiencie there

TripAdvisor Review
An unforgettable honeymoon stay!

We recently stayed at Paradisus Playa del Carmen and had the most wonderful honeymoon stay, largely thanks to the phenomenal staff. From the moment we arrived, our concierge, Pao Colin, went above and beyond. Right from start to our last day at the resort, she consistently checked in on us to make sure we were having a good time. Paola is such a nice, friendly, and lovely person—her genuine warmth truly made us feel at home and well-cared for throughout our entire stay. We also have to give a massive shoutout to the amazing guys at the beach bar. Some of our absolute best memories from the trip were spent enjoying the Balinese bed experience on the beach, and Victor made those moments truly special with his outstanding service and hospitality. Thank you to the entire Paradisus team for turning a great stay into an unforgettable one. We can’t wait to come back!

Review by 605nagmac London, United Kingdom
TripAdvisor Review
Melia Hadar waiter

Ernasto at the Hadar was very great. I hope to come back and have him service my meals. My glass was always full and never needed to ask for anything. He is pleasant.

TripAdvisor Review
Raccoon Zoo

The raccoons were everywhere. Sitting 10ft from the pool a raccoon unzipped our backpack and took a box of unopened cereal. Witnessed the staff feed the raccoons from the outdoor kitchen (further encourage the animals to come up to people for food). Had breakfast inside the hotel buffet when a racoon came down from the ceiling to come after our food. Also, walking around at dinner time and saw a racoon inside the adult side buffet. Cannot be sanitary, impossible there isn’t raccoon pee or poop in the indoor buffets.

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