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  • Mexico Holidays
  • Playa del Carmen
  • Palmaia The House of AiA

Palmaia The House of AiA

TripAdvisor Review
Mexico, North America
Playa del Carmen

Strategically situated at the tail end of the most beautiful beach in the Riviera Maya, The House of AïA brings us Palmaïa, an exclusive beach enclave focused on connecting us to nature, ourselves, and the sanctity of life. Every effort was taken to ensure the original landscape remains untouched to feel the healing authenticity of old-growth trees and naturally occurring, cool-water cenotes. All guests reside in ocean-front suites: some with swim-out access to the infinity pools, others with sweeping views of the sea, and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenities without sacrificing environmentally friendly practices, while the restaurants offer the best cuisine in the region, extensive plant-based options, and impeccable style. But even still, the real jewels are the Architects of Life personal growth program and the Rituals of Sound series. The Hotel is Pet Friendly, for more information contact the hotel.

Facilities

  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground
  • Sun loungers
  • Outdoor freshwater pool
  • Private beach area
  • Dining area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

5.0 Excellent1,746 reviews
Trip Advisor
Excellent
95%
Very Good
3%
Average
1%
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TripAdvisor Review
An unforgettable dream holiday - Palmaia - The House of Aia

Palmaia – The House of Aia It’s now been more than two weeks since we returned from this paradise, and not a day goes by without us talking about our wonderful time in Palmaia. It was by far the most beautiful place for inner peace, tranquillity and relaxation that we have ever visited. All set in a true paradise of jungle and beach. And then there are the countless staff members who are there for you every day to ensure you have an unforgettable experience. Our thanks go to the entire Palmaia team for everything they did for us. You are incredible. We’d particularly like to single out Javier, who, as General Manager, was born for this role. You’re a role model for all hotel managers around the world. It was an honour to have met you. And then there’s Oscar, our Nomadic Guide. He’s simply incredible. Every day with him was a ray of sunshine, and Oscar is unrivalled in his warmth, friendliness and attentiveness. We arrived as strangers and left as friends. Kassandra also looked after us wonderfully. Another big thank you goes to Rafael and his entire Food and Beverage team. Every day, you treated us to culinary delights. We were treated to taste experiences unlike anything we’d ever had before. And every day, you surpassed even that, introducing us to the world of plant-based cuisine. A special thank you also to Dany and Christina by the pool.You were simply brilliant. So attentive. So friendly. You made every day a very special one. Thanks also to the whole spa team. The spa at Palmaia is incredibly beautiful and every treatment was a journey into a wonderland. The whole hotel is a paradise. All the furniture, décor and furnishings have been chosen with such care. This resort is unrivalled anywhere in the world. The daily activities – from pranayama and yoga to sound healing journeys – help everyone reconnect with themselves. This holistic approach, combining plant-based cuisine, holistic treatments and the entire Palmaia team, makes this resort truly unique worldwide. We’ll definitely be back.

Review by wodkacranberry Augsburg, Germany
TripAdvisor Review
Esteban - great guide

Incredible experience. Esteban was my guide and did an amazing job.

TripAdvisor Review
A Special Place to Switch Off and Recharge

This is a genuinely special place — somewhere you can completely switch off, relax and feel incredibly well looked after.

What we love is that you can make your stay as wellness-focused as you want. There’s a daily programme of yoga, breathwork and other sessions to dip in and out of, but no pressure at all to join. The food is predominantly plant-based, with the option to add fish and some meat to certain dishes.

The whole resort feels spacious, peaceful and beautifully cared for, with lots of different areas to relax, unwind and enjoy the surroundings, as well as direct access to the beach.

It’s worth saying that this definitely isn’t a party hotel — it’s all about slowing down, recharging and enjoying a more peaceful kind of luxury.

A huge thank you to the wonderful team who made our second visit so special: Luis, Sam, Raul, Carla, Daphne, Fernando and David — quite simply the BEST driver!

We felt incredibly well looked after from start to finish and would happily return again.

Review by Alex L Irlam, United Kingdom
TripAdvisor Review
Palmaia is Absolute Perfection!

This was our second trip to Palmaia - The House of AIA. We came here last year, and we couldn’t wait to come back! As indicated last year, Palmaia the House of AIA is the very best resort we've ever stayed at. We have traveled the world, and this Wellness resort provides the very best food, accommodations and it is super super super clean! The rooms are huge with incredible views of the ocean. The entire staff throughout the resort is beyond amazing! The nomadic guides (Karen, Esteban and Oscar) are there to help with anything you might need. They are fantastic!

There are numerous Yoga classes scheduled throughout the day. Our favorite yoga instructor was Angel. He provides clear instructions and assists individuals who are open to it. His passion resonates with all the participants with his natural charisma. Plus, he makes it fun!

Palmaia offers more than just a stay, they make every attempt for each guest to heal through their exceptional nutritious food which allows a space for healing and introduces you to all the possibilities with their plant-based food. We are not Vegan (they offer alternatives), but we loved all their Chef’s creations!

Bottom-line, we HIGHLY recommend Palmaia and we can’t wait to come back for a third time!

Review by Pauline A Hillsborough, California
TripAdvisor Review
Amazing experience

Palmaia was the most incredible resort. The property is beautiful, the food is delicious, the rooms have everything you need, the practice experiences are so grounding, the spa is so relaxing, and the staff are so incredibly friendly and welcoming.

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