- Mexico Holidays
- Playa del Carmen
- Palmaia The House of AiA
1/100
View 100 Photos
Palmaia The House of AiA
Mexico, North America
Playa del Carmen
Strategically situated at the tail end of the most beautiful beach in the Riviera Maya, The House of AïA brings us Palmaïa, an exclusive beach enclave focused on connecting us to nature, ourselves, and the sanctity of life. Every effort was taken to ensure the original landscape remains untouched to feel the healing authenticity of old-growth trees and naturally occurring, cool-water cenotes. All guests reside in ocean-front suites: some with swim-out access to the infinity pools, others with sweeping views of the sea, and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenities without sacrificing environmentally friendly practices, while the restaurants offer the best cuisine in the region, extensive plant-based options, and impeccable style. But even still, the real jewels are the Architects of Life personal growth program and the Rituals of Sound series. The Hotel is Pet Friendly, for more information contact the hotel.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this property include complimentary wireless Internet access, concierge services and a hair salon.
Facilities
- Beauty salon*
- Spa treatments*
- Massage*
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Private beach area
- Dining area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent1,750 reviews
Excellent
95%
Very Good
3%
Average
1%
Poor
1%
Terrible
0%
Location
Cleanliness
Service
Value
Warm, personal service and a beautiful setting
Palmaïa sits between the Caribbean and the jungle, and the property is stunning: the pathways, the cenotes, the Atlantis Spa, and the quiet corners throughout. But what set our stay apart was the people. Nothing felt scripted. We felt cared for from start to finish.
Our Nomadic Guides, Andrés and Esteban, kept us informed and always seemed to be there when we needed something, without ever being intrusive. At Atlantis Spa, Gustavo led a ceremony with real warmth and remembered our names, which made us feel seen rather than like just another booking. Rosalía, who manages the spa, was kind and professional from our first visit. Erica and Claudia were thoughtful and caring, and Claudia went above and beyond for us in a way we'll always appreciate.
The dining team was a highlight too. Several of the servers rotated between the restaurants, so we kept running into familiar, friendly faces. Rafael, Sergio, Blas, Efraín, Luis, Adolfo and Ismael made every meal a pleasure. We were welcomed when we arrived, looked after during the meal, and remembered when we came back.
Beautiful resorts are everywhere. The people are what make Palmaïa special. We'd return in a heartbeat.
Creating the best memories
Paradise! Oscar is the best host … he made this experience magical. This is a must travel if you love having it all in one place !
Can't wait to come back!
Wow! I cannot wait to come back here again. The best food I have had in my life. Everything was so well thought out. If you are vegan, this is bliss. They also have non-vegan options. The drinks were always refreshing. Even in room dining was better than so many restaurants. And that is saying something because I live in NYC! The staff was incredibly warm, hospitable, prompt, and professional. The vibe was wonderfully peaceful. Our room was excellent and super clean! This is very good value for price.
Review by Zen D New York City, New York
Perfect place to reset, with the kindest staff
The most beautiful trip to this wellness hotel where we felt so taken care of. The perfect place to reset. Everyone was so kind and attentive. Especially Alejandro from Su Casa restaurant, Blas, Samuel, and Yassin. The food is so delicious, the rooms are so comfortable and the ocean and place is so perfect. All of the activities are the best.
One of a kind vegan and holistic resort!
Amazing one of a kind high quality of vegan resort. Oscar Sanchez and Karen - our nomadic guides - made the stay all that much more memorable and a smooth stay.
Highly recommend. We will be back!
Review by chinrinx Toronto, Canada
